Part time Senior Neighbourhood Housing Officer

Seven Resourcing are looking for a part time Senior Neighbourhood Housing Officer in Lambeth. This position is initially for a period of 3 months and is paying £21.71per hour (PAYE) or £27.15ph (umbrella).  The working hours are Tuesday, Wednesday, and Thursday from 9am - 5pm.

The role:

To supervise a team of Neighbourhood Housing staff providing a comprehensive frontline housing service to Lambeth Tenants, Leaseholders and other stakeholders involving the investigation and resolution of all service requests, enquiries, complaints, and disputes. 

Key Responsibilities:

To supervise and coordinate the housing casework function of a Housing Management team within an area office covering all tenancy and estate management, resident engagement, and customer care. 

To be responsible for carrying out the coordination role in a number of key areas including: 

Communal internal and external areas on estates

Complaints and effective liaison with Tenants Residents Association representatives and notice boards are kept up to date.

Tenancy Enforcement and non-compliance with tenancy terms and conditions

Applicant Requirements:

Experience:  2+ years working within a similar role. 

Compliance:  Proof of right to work in the UK and 2 x references. 

Travel:  Clean UK driving license with the ability to commute to and from work independently.

Hours:   24 hours per week

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards, and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.