Paralegal

We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division. You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers.

Whilst our counter-fraud team is the largest and longest-established in the UK, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks.

We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us. The Paralegal will undertake a variety of tasks to support the members of the litigation teams in achieving Client KPI’s and SLA’s. They will be involved in variety of tasks to support the File Handlers in the team.

Key Accountabilities

• Update VF with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking
• Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
• Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case.

Examples of tasks include:

• Requesting and providing updates; requests for extensions to comply with directions;
• Dealing with GP, hospital, OH and Personnel mandates;
• Booking Counsel for hearings and conferences; and appointments with experts.
• Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales
• Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
• Diarising and updating CRU

Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:

• Complete initial steps in recovery of our Client’s outlay and collate the outcome
• Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
• Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Values

Working Hours

35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton office

Experience, Skills and Qualifications

Recruitment Criteria:

• Experience of working in a legal environment is desirable
• Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
• Dealing with calls and enquiries from customers, suppliers and/or the public
• Gathering and recording information
• Proficient in MS Office (notably Excel, Word and Outlook)
• Proficient in the use of alpha numerical filing systems

What we offer in return:

Salary discussed & disclosed on application, hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan, Gym Flex

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

We are connected

We are Dynamic

We are Innovative

We succeed together