Order Processor - Customer Service

Your new company
My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis.
Supplying an international client base and providing a first-class service to all internal and external customers.

Your new role
The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed.
Whilst training, you will be required to work from the office full time, lasting approximately 12 weeks.
Salary is £23,371, rising to £24,500 once the train has been completed.
Some of your duties will include but not limited to.
Process a variety of customer orders using both telephony and electronic mediums
Analysing data
Dealing with complex queries
Updating systems
Data processing
Dealing with high level customers on a daily basis
Providing a first class service via phone, email and web chat
Following complex order processing procedures
Develop and maintain excellent relationships with stakeholders

What you'll need to succeed

Strong history within a data processing position
Excellent stakeholder management experience
Strong customer service skills
Passion for providing a first class service
Used to working in a fast-paced, ever-changing environment

What you'll get in return
Working for a friendly and supportive organisation
Free Parking
Progression opportunities
Hybrid model
Salary of £23,371, rising to £24,500 once the training has been completed

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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