Operations Supervisor

Operations Supervisor

Position: Permanent
Location & Hours: Nottingham, on-site, 8:30am 5:30pm
Salary: circa £35,000 per annum

Role Overview:
We are seeking a dynamic Operations Supervisor to oversee our partner's day-to-day operations and maintain their high standards of service delivery. Our Partner are a storage and distribution specialist who work with well-known retailers. Reporting to the Facilities Director, you will serve as the primary point of contact for clients, manage staff and operations, handle reporting, and ensure seamless processing of orders and billing. This role offers the opportunity to be a key player in their team, providing essential support across various contracts and functions.

Responsibilities:

• Serve as the main point of contact for clients, addressing inquiries and ensuring excellent customer service.
• Manage and supervise staff, providing guidance and support to achieve operational goals.
• Handle reporting duties, including analysing data and generating reports to track performance metrics.
• Process orders efficiently, coordinating with internal teams to fulfil client requirements.
• Take on elements of coordination and purchasing tasks to support operational needs.
• Manage billing for the entire operations, maintaining accurate records and invoicing clients promptly.
• Provide coverage for team members when needed, ensuring continuity of operations across contracts.
• Utilise Warehouse Management Systems (WMS) to streamline warehouse operations and inventory management.
• Collaborate closely with the Facilities Director and other team members to ensure smooth day-to-day operations.
• Adapt quickly to changing priorities and think on your feet to resolve operational challenges.
• Serve as a problem solver, addressing issues promptly and efficiently to maintain operational efficiency.

Experience Required:

• Previous experience with Warehouse Management Systems (WMS) is essential.
• Intermediate proficiency in Excel, including pivot tables, formulas, index, and matches.
• Experience in managing staff and overseeing day-to-day operations in a similar role is preferred.

Benefits:

• Vouchers for well-known retail companies.
• Private health care available to staff!
• Death in service of 4x annual salary.
• 25 days holiday.
• On-site parking.
• Learning and Development opportunities.
• And many more.

Team Structure:

• Work alongside the Facilities Director and a dedicated team, including coordinators, administrative staff, and warehouse workers.

Apply today!!
If you're a proactive and driven professional with a passion for operations management we want to hear from you! Please provide your most recent CV to apply. If you have any questions you can email or

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