Operations Manager - recruitment

Abbatt Property Recruitment are an award-winning agency placing people into roles in the Residential Property industry, predominantly in London. We offer a range of recruitment and staffing solutions to property managers.

We are looking to hire a data-driven Operations Manager with a background in Recruitment to join us on a full time (37.5 hours per week) permanent basis. This is an exciting opportunity for someone to move away from a billing role or other recruitment/TA background, and take ownership of an expanding business which has big ambitions for 2024 and beyond!

This role will work closely with the Chief Operations Officer, acting as his 'right-hand person' freeing up some of his time to focus on big plans for expansion. The successful applicant will be comfortable liaising with important clients, 'managing up' in a way that is helpful for the senior team, and leading and developing colleagues. They will be used to working in a fast-paced environment, will be calm under pressure, and capable of making important decisions in sometimes challenging situations.

We are looking for a self-starter who will take ownership of internal and external operations and who has the ambition to really drive the company forward, imbedding a culture of high performance in all they manage.

Key responsibilities

• Oversee recruitment operations in the Perms, Temps and Office Support Divisions
• Lead and develop individuals/teams
• Drive high performance; work alongside COO and HR to imbed a positive culture into the company
• Act as a senior account manager to our most important clients
• Set, track and report on KPI's
• Contribute to company/divisional strategy
• Reporting
• Manage special projects
• Implement systems and processes
• Research projects
• Compliance and legislation
• Benchmarking
• Contribute to the financial success of the business
• Ad hoc tasks

Person specification

We are looking for a self-starter who is comfortable 'managing up' as well as leading teams/individuals to achieve. The successful applicant will take ownership of all aspects of the recruitment business, and will be tech-savvy and able to produce effective reports to enable senior management to easily gain an overview of what is happening in all operational teams. The Ops Manager will come from a fast-paced environment and will be able to juggle multiple projects at any one time, whilst providing exceptional service to our clients and leading the recruitment teams. They will have extensive experience of using recruitment software; experience sourcing and implementing new software will be a great advantage.

What we offer

• 25 days annual leave + bank holidays
• Monthly budget for entertaining your team
• Private healthcare insurance - AXA PPP
• Employee assistance programme - this is a comprehensive programme which includes face-to-face counselling should you need it
• Interest free season ticket loan
• Training in-house and externally
• Gym contributions up to £60 per month
• Regular social events: Friday office drinks and nibbles, monthly team events, quarterly company-wide social and amazing summer and Christmas parties

The salary for this role is £40- 60k based on experience, however there may be some flexibility for the right person.