Operations Director - Freight Forwarding

Willis Global has been assigned by our client, a rapidly expanding International Freight Forwarder, to support with the recruitment for an Operations Director to be based at offices in the London Heathrow area.

On Offer:

• Director level role reporting to the CEO for a fast-growing International Freight Forwarder
• Salary range: £90K- £130K, dependant on experience + Bonus + Car Allowance + Company Pension
• Personal development, courses, training
• Working pattern: Monday-Friday 08:30-17:30 (24/7 operation, so the role will require after hour availability from time to time)

Main Purpose of the Role:

Reporting to the CEO, the Operations Director will manage & oversee operations in all departments AIR/SEA/ROAD/CUSTOMS/WAREHOUSE (Circa 70 staff). Implementing strategies to drive business growth and increase profit.

Other Duties & Responsibilities:

• Build and maintain strong relationships with key clients, ocean carriers, airlines, hauliers and other key suppliers.
• Developing operational processes
• Strategic management responsibility for budgetary planning and full P&L accounts management.
• Enhance current compliance, Health & Safety standards and KPI’s.
• Demonstrate the ability of wowing customers by creating positive customer experiences
• Taking active role in the management of procurement , bidding, and quoting to customers
• Looking after claims and insurance related matters .

Skills & Experience

• Experience level: Extensive and current experience in the Freight Forwarding industry
• Specialised experience: Proven experience in managerial role.
• Systems knowledge: Cargowise is advantage not a must.
• Strong commercial capabilities
• Posses strong leadership skills, including experience motivating staff and driving performance improvements.
• Work successfully under pressure, including strong negotiation, problem solving, and analytical skills.
• Strong IT skills & proficiency in MS Office.
• Strong English, written & verbal communication skills.
• Confident, adaptable & proactive in your approach.
• Ability to multi-task and prioritise assignments based on urgency.
• Must live within close proximity to London Heathrow.

For full details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry