Operations Analyst

Examples of Key Responsibilities

• Ensure that all trades are executed correctly in line with agreed Service Level Agreements (SLAs)
• Ensure all trades are executed with a high degree of accuracy
• Ensure all consumers are provided with clear information and are kept appropriately informed before, during and after execution as per TCF (Treating Customers Fairly) guidelines. Respond to queries raised by internal areas, Independent Financial Advisers and clients, efficiently and professionally. This includes both verbal and written correspondence
• Identify process enhancements, demonstrate and test prior to implementation.
• Prioritise workload to ensure no breaches occur.
• Contribute to establishing full team procedures and controls along with appropriate maintenance and regular reviews.
• Comprehensively monitor inbox and identify items which impact the area, such as trade reports, contract notes, corporate action notices and queries.
• To ensure investment system is updated with new security set ups, trades and corporate actions in line with department guidelines.
• Input new trades into the relevant custodian’s systems ready to be authorised.
• Liaise responsibly with all stakeholders, such as investment managers and brokers, in order to resolve issues.

Requirements

Essential skills:

• Good numerical skills
• Good attention to detail
• Accurate data inputting skills
• Excellent written and verbal communication skills
• Ability to prioritise & work to strict deadlines
• Excellent working knowledge of Microsoft Excel and Word

Beneficial skills:

• Understanding of trade capture parameters and processes for assets held in UK collectives.
• Knowledge of the trade settlements process for various assets held in UK collectives covering worldwide markets.
• Knowledge of global markets, asset pricing data and asset data vendors.
• Knowledge of corporate events / corporate actions, including the capture, processing and fund accounting entries in NAV production of UK regulated collectives.
• Knowledge of UK and international market practices

Essential Qualifications:

• 5 GCSE’s Grade A-C (must include Mathematics and English)
• IOC (Investment Operations Certificate) qualification (or willingness to work towards)

Personal Qualities:

• Ability to function as part of a team
• Confident manner both written and verbally
• Ability to work under pressure
• Positive attitude
• Ability to be flexible and learn quickly
• Friendly and approachable
• Ability to make a positive contribution to both the team and the Company

Preference will be given to applicants with experience working in an investment or fund operations environment and/or who have a graduate degree.