Operational Resilience Analyst

We are now looking for an Operational Resilience Analyst to join our growing Operational Resilience team. In this role you will collaborate with colleagues at all levels across the business with particular focus on building relationships with third party managers, technology services.

You will deliver scenario testing exercises where appropriate and document test outcomes, including tests delivered by our suppliers. You will also work closely with your resilience colleagues to document the resources which are critical to delivering our business services and be excited about working with a range of stakeholders.

What does the job involve?

The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives. This is achieved by:

• Supporting the Operational Resilience Manager in coordinating the delivery of the Operational Resilience Roadmap by building strong relationships and working closely with stakeholders from across the whole business, including third party suppliers.
• Engaging with third party suppliers and internal technology teams to understand and document existing resilience testing outcomes
• Assisting in the performance of due diligence exercises to identify and articulate risks and vulnerabilities, including opportunities to improve our resilience
• Designing and delivering desktop based scenario testing exercises which include stakeholders from technology services and third party suppliers
• Representing the operational resilience team at the Third Party Resilience Group and the Technology Resilience Group to ensure appropriate escalation of resilience concerns.
• Participating in other resilience testing exercises as part of the resilience team.
• Initiating and contributing to lessons learned exercises following operational disruption.
• Ensuring any vulnerabilities and actions identified during scenario testing or lessons learned exercises are agreed with owners and documented and achieved in good time.
• Developing MI for various governance forums, including clear and concise documentation which details progress of third party testing
• Participating in the delivery of training and awareness exercises which aim to embed the Operational Resilience strategy within the business.
• Keeping the Operational Resilience Manager up to date on progress as well as findings from all operational resilience related activities.

What we're looking for:

Whilst experience of resilience testing, or working with third party suppliers or an awareness of third party operational risk would be advantageous in this role, if you have some of the following attributes and experience, we would love to hear from you.

• Proven experience of working in a role which involves collaborating and effectively influencing a wide variety of stakeholders.
• Highly self-motivated and optimistic and can hit the ground running
• Diligent and organised with the ability to work on multiple workstreams at once
• Experience of using Visio or similar process mapping tools
• Ability to interpret complex systems and processes
• An understanding of resilience testing requirements
• Strong written communication with experience of writing for a senior level audience
• Experience of MS Excel for detailed data analysis, and/or Power BI to build effective reporting
• Has an awareness of the Operational Resilience regulations in Financial Services

About Us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than £80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

What we offer:

• Starting salary up to £37,000 (dependent on experience)
• Generous holiday allowance increasing up to 31 days with service, plus bank holidays
• Holiday buy/sell scheme
• Hybrid working policy
• Casual dress code
• Discretionary bonus
• Contributory pension scheme
• Healthcare Cash Plan
• Dedicated time for proof-of-concepts and assessing new tech
• Support to attend conferences, events, and meet-ups
• Buy as you earn share scheme
• Free annual share scheme
• Paid study support for qualifications
• Enhanced maternity/paternity scheme from day one
• Bike loan
• Season ticket loan portal
• Discounted PMI and Dental
• On-site gym and personal trainer led classes
• Paid volunteering opportunities, free social events and more

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.