Office Coordinator

Office Coordinator

Location: Oxford

Job Type: Full-time

Salary Range: £25,000 - £29,000

My client is seeking a proactive and confident coordinator to be the first point of contact for their Development team. The role will be providing exceptional customer service and building strong relationships within their community. The ideal candidate will have administrative experience and be eager to work in a dynamic, busy environment, demonstrating professionalism, self-motivation, and organisational skills.

Day to Day of the Role:

• Serve as the initial contact for enquiries via phone, email, and post, resolving first-line enquiries and escalating urgent issues.
• Manage incoming correspondence and welcome visitors to the site on behalf of the office.
• Support the administration of the events programme, including invitation dispatch, booking management, and event material preparation.
• Assist with fundraising campaigns and legacy programmes, preparing customised letters and managing donor communications.
• Maintain the Development Office Team Calendar and service meetings, ensuring follow-up on actions.
• Update records on the internal Alumni Relations database and identify opportunities for data improvement.
• Provide administrative support to the Development Director, including diary management and travel arrangements.
• Handle mail distribution, manage merchandise, and liaise with the Finance Office for invoice processing.
• Assist in ad hoc projects as requested by the Development Director.

Required Skills & Qualifications:

• Experience in an administrative role, preferably within a similar environment.
• Excellent oral and written communication skills with the ability to tailor writing style to different audiences.
• Tact and discretion with sensitive or confidential matters.
• Proficiency in Microsoft Office suite and the ability to quickly learn new software.
• Attention to detail and a commitment to accuracy.
• Innovative mindset with a desire to improve work processes.
• Ability to adapt to changing circumstances, take initiative, and collaborate effectively within a team.
• Willingness to become proficient in a new database (training provided).

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• Supportive and collaborative team environment.
• Engaging role with diverse responsibilities.

If you are interested in this opportunity and would like to be considered, please apply now! We look forward to hearing from you soon!