Office and Operations Administrator

Are you seeking an opportunity where you can challenge operating procedures and help drive further business growth?

A growing specialist in commercial vehicle accessories and conversions have a new key role for an Office and Operations Administrator within their company, which you can shape into your own.

If you have previous administrative experience with excellent communication skills, we invite you to join their team and contribute to a journey of excellence.

What’s in it for you?

• Salary Range: £27,000 – £30,000 PA.
• Standard holiday allowance plus all bank holidays.
• Annual Christmas break shutdown.
• Company pension scheme.
• Casual dress code.
• On-site parking.
• Office-based role desired, Monday – Friday, 8AM – 5PM, Potential for remote and flexible work arrangements upon discussion

About you

• Proven experience in Assistant, Administrator, or Business Support roles, with a focus on supporting senior management.
• Outstanding organisational and time management capabilities.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and virtual meeting platforms.
• Strong analytical and problem-solving skills.
• High degree of professionalism, integrity, and discretion.
• Adaptability in a dynamic work environment, effectively managing changing priorities.
• A proactive approach to problem-solving and process improvement.
• Confidence in providing constructive support and challenges to senior management.
• A self-motivated innovator, committed to enhancing operations and redefining business efficiency

Your Role:

• Handle inbound calls with a blend of professionalism and warmth, connecting with customers old and new.
• Be the first responder to web and marketing inquiries, filtering opportunities and passing them on to the sales department.
• Collaborate closely with the Workshop Coordinator, ensuring seamless operations and top-tier stock management.
• Master the rhythm of stock orders and purchase processes to keep the workshop flowing and orchestrating a smooth supply chain.
• Manage customer bookings and workshop schedules with precision, keeping our scheduling and booking systems up to date and accurate
• Handle financial responsibilities with meticulous attention to detail including invoicing, payroll, taking payments and book keeping administration
• Follow up post-service, nurturing relationships and harvesting valuable feedback
• Play a key role in crafting and assisting in the development and distribution of marketing materials, contributing to our brand’s visibility and engagement.About our client
  At SYNC Vehicle Systems, we specialise in commercial vehicle accessories and conversions. Serving a diverse range of industries and business sizes from private individuals through to larger fleets with integrity, professionalism, and a commitment to innovation.

How to apply?

If you would like to be considered for this opportunity, please apply here.  If shortlisted, you will be asked to complete a short video interview within 48 hours of your application.  Please be sure to keep an eye on your junk!