Ocean Export Freight Forwarder (Hybrid Working)

Freightserve recruitment are looking for an experienced Export Seafreight person for a well-established Freight Forwarder based in the Twickenham area.

Key Responsibilities

• Managing the whole Sea Export process from start to finish
• Bookings and managing subcontractors throughout the shipment process
• Managing all customs processes where required
• Assisting with Sea Imports wherever the company requires
• Completing all billing activities in line with company KPI’s
• Creating and developing a positive working relationship with your allocated customers
• Contributing financially by maximizing gross profit on all shipments, and mitigating against any detention/demurrage/storage
• Negotiating contracts, transportation and handlings costs
• Checking and preparing documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries’ regulations and fiscal regimes
• Liaising with and manage third parties in accordance with customer requirements
• Arranging insurance and assist the client in the event of a claim
• Communicating with the customer, maintain visibility and control through all phases of the journey, including the production of management reports, statistical and unit cost analyst
• Helping and support local business development opportunities

What we need from you:

• A customer-orientated ability to work under pressure and solve problems independently
• Previous experience in the freight forwarding industry - specifically Seafreight is essential
• Team player with positive working attitude
• Ability to address multiple tasks, set work priorities, and organize work effectively
• Professional written and verbal communication skills in English, an additional language would be beneficial but not essential.
• A high level of energy with a "can-do" positive attitude and entrepreneurial spirit
• Eligibility to work in the UK is essential

What we can offer you:

• Competitive remuneration package including an employee incentive plan
• Variety of recognition schemes, including long service, employee appreciation, social activities, staff competitions
• Flexible/Hybrid working schedule
• Training and development
• Friendly, fun and relaxed culture

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.