Neighbourhood Officer

Job Title: Neighbourhood Officer

Location: Leeds

Salary: £32,745.27 per annum plus Essential Car User Allowance based on the emissions of your vehicle.

Job Type: Permanent (1x Permanent and 1x 12 months fixed term - 2 roles available), Full time

The Vacancy:

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good value, affordable housing.

The Neighbourhood Officer is responsible for developing and maintaining relationships with our customers. Acting as the named point of contact for a patch of homes and the organisation's main interface with customers, you will provide high quality tenancy management services. Your day-to-day focus will be to work with customers on a range of matters including allocations and lettings, tenancy and estate management issues and anti-social behaviour. In addition, you will provide a service to our customers as part of the call handling team.

Our ideal candidate will:

• Be a strong communicator who can liaise at all levels and negotiate effectively
• Have experience of working in a demanding customer service environment
• Have knowledge and experience of providing housing management and/or care and support services
• Have a flexible and innovative approach
• Have adaptability to work on their own initiative and be an excellent team player

In return:

As well as a competitive salary we can offer you:

• Agile working environment
• 30 days annual leave
• DC pension scheme
• Cycle to Work Scheme
• Health cash plan

Extra Information:

The closing date for this role is: Noon on Wednesday 1st May 2024.

Interviews will take place on: Thursday 9th & Friday 10th May 2024.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

You will need to have a current driving licence and have access to a vehicle for business use, for which an Essential Car User Allowance is payable, based on the emissions of your vehicle.

Shortlisted candidates will be contacted regarding an interview.

The Company:

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.

Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.

Please click on the APPLY button to be redirected to our careers page to apply for this role.

Candidates with the relevant experience or job titles of: Housing Officer, Neighbourhood Co-ord, Housing Team Officer, Lettings Officer, Lettings Team Member, may also be considered for this role.