Neighbourhood Community Support Manager

Neighbourhood Community Support Manager who has experience leading a team, supervising staff members, budgeting and developing projects from concept through to delivery with knowledge and experience supporting vulnerable clients is required for a well-established charity based in Leicester, Leicestershire, East Midlands.

SALARY: £34,000 - £36,000 per annum

LOCATION: Leicester, Leicestershire, East Midlands

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 37 Hours per Week

IS THIS YOU?

• Are you an experienced manager, with the ability to lead and motivate a team to achieve goals and provide excellent customer service?

If you can demonstrate a resilient approach, with the ability to manage a diverse range of working relationships in an effective, empathetic but professional manner - we would like to hear from you!

JOB OVERVIEW

Due to an upcoming retirement, we have a fantastic new job opportunity for a Neighbourhood Community Support Manager who has experience leading a team, supervising staff members, budgeting and developing projects from concept through to delivery with knowledge and experience supporting vulnerable clients.

This a key role within the organisation responsible for the management of their Neighbourhood Support Service.

The service has built up a strong reputation over many years, working to provide person-centred welfare support services to tackle food poverty, financial hardship, social isolation and mental health issues. It also provides many opportunities for volunteering and has developed strong working relationships with a wide range of agencies and providers, to offer outreach services (e.g. welfare/debt advice, substance misuse, employment support, health promotion).

Working as the Neighbourhood Community Support Manager you will join a team that leads on their commitment to resident engagement, communications and supporting the structures for effective neighbourhood management with service providers and stakeholders.

As the Neighbourhood Community Support Manager you will lead a team that includes, Service Coordinators and Support Workers. You will oversee the delivery of services and projects at the Neighbourhood Support Base in Braunstone.

APPLY TODAY

If you meet the specification and wish to be considered for this vacancy, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Neighbourhood Community Support Manager include:

• Provide strong leadership (lead by example) ensuring that "front-line" staff are well-motivated and aspire to excellence in service provision

• Provide day-to-day management and supervision of service-based Coordinators and other support staff, ensuring business plan targets are achieved

• Recruit, select, train, coach, motivate, supervise and appraise staff

• Analyse the training needs of staff, identifying skill sets and the need for development

• Plan and arrange staff work patterns

• Ensure that team members maintain accurate, comprehensive and current records

• Lead the development of a robust Volunteer Strategy

• Plan new projects in collaboration with senior management

• Source and respond to funding opportunities (grants, donations, contracts)

• Create work plans which identify and sequence the activities needed to successfully deliver and complete projects

• Control projects and write reports for management and for funders

• Prepare financial, monitoring and evaluation reports

• Ensure that maintenance schedules for the neighbourhood Support Base are adhered to and that an efficient and cost-effective method of repair and replacement is in place, to keep the housekeeping standards at a high level

• Ensure that the Neighbourhood Support Service and associated projects remains cost effective

CANDIDATE REQUIREMENTS

• Previous management experience, including supervision of staff

• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met

• Experience of contributing to business planning and development

• Experience of financial management & budgeting

• Experience of developing projects from concept through to delivery

• Proven track record of funding application/tender bid writing

• Experience of carrying out monitoring and evaluation work to provide evidence of outputs and outcomes

• Experience of liaising with funders, Commissioners and stakeholders

• Knowledge and experience of supporting vulnerable clients

• Sound knowledge of safeguarding frameworks

This post is subject to an Enhanced DBS Check

The company will only consider applications from candidates who meet the requirements.

HOW TO APPLY

If you meet the specification and wish to be considered for this vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12149

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