Multi Skilled Operative Wet Trades - 1 Year FTC

We're a local housing association that's passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don't stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

What you'll be doing

We are looking for a Multi Skilled Operative on a 1 year FTC to carry out and complete multi-skilled bricklaying, plastering and tiling responsive repairs, empty homes works, kitchen/bathroom modernisations, planned renewals and other associated works to achieve the team plan in occupied or empty properties owned or managed by CHP in all Districts, performing to, or exceeding required standards.

• Carry out multi-skilled bricklaying, plastering and tiling responsive repairs and groundworks, planned renewals and other associated work in properties owned or managed by CHP in all Districts to a high standard of workmanship which meets current legislation and ensures that key performance indicators (KPIs) such as customer satisfaction, empty homes / planned works priorities and turnaround times are achieved, works orders are closed down within agreed timescales and works completed within agreed budgets.
• Responsible for collaborating with the Planning and Logistics team to efficiently book or procure materials, plant, stock, tools and equipment required, ensuring timely delivery or collection as appropriate, as well as safe custodianship of all items.
• Use a PDA and mobile software to receive and record works, ensuring that all system administration is accurate, up to date, accessible and comprehensive, in line with CHP procedures, data legislation and regulations.
• Have a flexible approach to work, working flexibly across all teams as required, and be willing to take on new areas of work with the appropriate training in order to ensure an efficient and financially viable service is delivered.  
• Provide excellent service to CHP's customers to ensure a high level of customer satisfaction, using your knowledge of relevant policies, procedures and services provided by CHP to give  appropriate advice to customers.
  

Requirements

What we're looking for

• Experience within a building maintenance environment or relevant apprenticeship served.
• Ability to analyse building maintenance problems and deliver solutions relevant to primary trade or at least one additional secondary trade area.
• Track record of ensuring that work gets done correctly on time, first time.
• Basic IT skills and prior use or understanding of mobile PDA devices.
• Customer focused with professional attitude and understanding of working with a vulnerable client group.

Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we're always open to new ideas or ways of working.

Benefits

• The salary for this post will be £39,975 Per Annum pro rata
• Learning and development opportunities
• Healthcare cash plan
• Robust employee reward and recognition programme
• Free and confidential Employee Assistance Programme
• CHParticipate volunteering programme
• Competitive pension scheme
• 25 days annual leave per annum pro rata, plus bank holidays and 3 extra days between Christmas and New Year.
• 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.