Membership Officer

Posted 26 April by membershipbespoke
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Job Title: Membership Officer

Contract: Temporary, possible temporary to permanent

Working Model: Working from home with office attendance in Frankfurt 2-4 times per month

Salary: 22 per hour

Start Date: May 2024

Duration: 6 months (possible temporary to permanent)

My client, a highly respected global professional membership organisation, is looking for a Membership Officer to support the administration and deliver an excellent service to the Association’s membership body.

The role is predominantly working from home but with office attendance in Frankfurt 2-4 times per month.

Responsibilities

To provide a high-level customer service to the membership, dealing with queries predominantly by email and sometimes on the telephone

  • CRM (Salesforce) data processing and data cleaning, including membership fulfilment
  • Membership communications
  • Supporting general office administration relating to member services
  • Run reports from the database
  • Payment processing and reconciliations for membership renewals and upgrades

To apply for the Membership Officer role please send us your CV and indicate your notice period.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Required skills

  • Customer Service
  • Data Processing
  • Office Administration
  • Queries
  • CRM databases
  • Data Cleaning

Reference: 52542913

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