Membership Administrator

Job Title: Membership Administrator

Contract: Full-time

Working Model: 80% attendance in the Chelmsford office

Salary: £26,000 per annum

Start Date: May 2024

My client, a membership organisation is recruiting for a Membership Administrator.

Main Responsibilities of the Membership Administrator:

• Membership renewals and engagement; payments and general queries.
• Proactively making outbound calls with existing, lapsed members.
• Updating CRM.
• Purchase Ledger - process direct debit payments, invoicing, chase outstanding queries.
• To provide ad hoc support as necessary from time to time.

Essential Skills:

• Proactive, a self-starter with excellent customer service skills.
• Excellent verbal / communication skills, internally and externally.
• Excellent telephone and people skills.
• Organisational skills: Able to prioritise own workload and meet tight deadlines.
• Accuracy and attention to detail.
• IT / Microsoft Skills / MS Dynamics

To apply for the Membership Administrator role please send us your CV and indicate your notice period.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.