Marketplace Manager

Our client are a fast growth ecommerce business.

They are seeking a highly skilled and motivated Marketplace Manager to join the team. As Marketplace Manager, you will be responsible for overseeing marketplace operations, including platforms such as eBay, Amazon, and OnBuy. You will also manage stock forecasting, automated ordering, sales monitoring, product promotion, team management, supplier relationships, pricing, and in-depth reporting. Your expertise will be critical in maintaining competitive prices, maximizing margins, and ensuring accurate reporting across all categories.

Requirements:

• Proven track record in a similar role, with a focus on marketplace management and stock management.
• Strong understanding of e-commerce platforms and marketplaces, such as eBay, Amazon, or similar platforms.
• Demonstrated experience in stock forecasting, inventory management, and automated ordering systems.
• Proficiency in data analytics and reporting tools, enabling you to extract insights and make data-driven decisions.
• Experience in pricing strategies and competitor analysis to drive sales growth while maintaining profitability.
• Strong analytical and problem-solving skills, allowing you to analyze complex data and derive actionable insights.
• Excellent communication and collaboration skills, enabling effective cross-functional collaboration with teams such as Marketing, Operations, and Procurement.
• Prior experience in team management, including coaching, mentoring, and performance evaluation.
• Proven ability to build and maintain strong relationships with suppliers, negotiate pricing, and manage supplier performance.
• Familiarity with supply chain management principles and practices.
• Strong attention to detail, organizational skills, and the ability to prioritize and manage multiple tasks effectively.
• Proficiency in data analysis and reporting tools such as Excel, Google Analytics, or similar software.
• Excellent communication skills and the ability to communicate and report effectively to the CEO and Owner.
• Experience contributing to annual forecasts in terms of product spend and budget management.

Responsibilities:

1. Marketplace Management:
   • Oversee and optimize marketplace presence on platforms like eBay, Amazon, and OnBuy to drive sales and increase brand visibility.
   • Collaborate with cross-functional teams, including Marketing and Operations, to ensure accurate and compelling product listings, incorporating high-quality images, detailed descriptions, and relevant keywords.
   • Continuously monitor marketplace trends, competitor activities, and customer feedback to identify areas for improvement and implement effective strategies.
   • Regularly review and adjust prices based on market dynamics, competitor pricing, and internal profitability targets, while maintaining a competitive edge.
   • Collaborate with the Marketing team to develop and execute promotional strategies for slow-moving products, such as targeted campaigns, product bundles, or limited time offers.
2. Stock Forecasting and Automated Ordering:
   • Develop and implement a robust stock forecasting system that considers historical sales data, market trends, and upcoming promotions or events.
   • Utilize automated ordering tools and systems to streamline inventory management, ensuring optimal stock levels to meet customer demand and minimize stockouts or overstock situations.
   • Regularly monitor stock availability and coordinate with suppliers to ensure timely replenishment, proactively identifying potential delays or supply chain issues.
   • Collaborate with the Operations team to optimize storage and warehouse space utilization, ensuring efficient stock management and minimizing carrying costs.
3. Sales Monitoring and Analysis:
   • Monitor sales performance across all product categories, leveraging data analytics tools and reports to identify trends, patterns, and areas for improvement.
   • Conduct thorough analysis of slow-moving stock, identifying underlying causes such as pricing, competition, or changes in customer preferences.
   • Collaborate with the Marketing team to develop and implement targeted strategies to boost sales of slow-moving products, such as product bundling, cross-selling, or upselling.
   • Regularly compare prices with competitors to identify opportunities for price adjustments or promotional activities, ensuring competitiveness while maintaining margins.
4. Team Management:
   • Lead and manage the product team, providing clear direction, goals, and expectations.
   • Foster effective communication and collaboration within the team and cross-functionally, ensuring alignment with company objectives.
   • Provide ongoing coaching, mentoring, and professional development opportunities to team members, supporting their growth and performance improvement.
   • Conduct regular performance evaluations, set objectives, track progress, recognize achievements, and address any performance issues proactively.
5. Supplier Management and Pricing:
   • Cultivate strong relationships with suppliers, negotiating pricing and contract terms to optimize costs while maintaining quality and service levels.
   • Regularly evaluate supplier performance, addressing any issues or concerns promptly and ensuring compliance with agreed-upon terms.
   • Monitor market dynamics and conduct regular price comparisons with competitors, making data-driven pricing decisions to remain competitive while maximizing profitability.
   • Collaborate with the Procurement team to identify alternative suppliers, negotiate favourable terms, and diversify the supply chain to minimize risks.
6. Communication and Reporting:
   • Communicate and report regularly to the CEO and Owner, providing updates on marketplace performance, stock management, and key strategic initiatives.
   • Contribute to the annual forecast in terms of product spend, providing insights and recommendations based on market trends, sales data, and competitor analysis.
   • Ensure adherence to the monthly budget spend that has been forecasted, tracking expenditures and making adjustments as necessary to stay within budget.

Excellent package on offer