Marketing Manager (FTC Mat Cover

SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.

A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers.

If you are a Marketing Manager with a commitment to delivering high quality services to our customers, we’d love you to join us on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time.

What we offer

SES Water value our employee’s wellbeing and have created a package to care for both your financial needs and personal wellbeing.

· Generous salary

· Group personal pension plan with up to 10% employer contribution.

· Life assurance for peace of mind.

· Financial education, savings, and loans support.

· Cycle to Work and Car Share Schemes and for eco-conscious commuting.

· 25 days of annual leave for work-life balance.

· Simply Health healthcare cashback scheme and Surgical Choices.

· Service and MOT discounts at our on-site garage.

· One paid day per year for volunteering in the community

As the Marketing Manager (6 month FTC Maternity Cover), you will report into the Head of Comms and Marketing and manage the day-to-day activities of the Digital Marketing Lead. You’ll be overseeing varied projects including digital activities such as social media management, website development, marketing campaigns and promotional support. Operating at a senior level you will liaise with both internal and external stakeholders whilst upholding our values of Service, Integrity, Collaboration, Commitment, Compassion and Innovation.

Main Duties:

• Social Media Strategy: Develop and execute SES Water’s social media strategy, managing platforms like Trustpilot, Facebook, Instagram, and LinkedIn, including collaboration with internal teams and external freelancers.
• Website Development: Head up the enhancement of the SES Water website, managing the associated agency and budget.
• Education Programme Support: Assist in improving the Flow Zone website and develop marketing strategies to promote the Education Programme.
• MyAccount Development: Enhance the online customer portal, MyAccount, to improve customer experience and drive registrations.
• Marketing Campaigns: Execute campaigns to promote water conservation, financial support for vulnerable customers, and leakage reduction, managing campaign data analytics and ROI.
• People Management: Supervise the Digital Marketing Lead through regular one-to-ones and reviews.
• Industry & Stakeholder Management: Represent the Communications & Marketing team at key industry and stakeholder meetings.

You will be experienced in People Management, delivering integrated marketing and communications campaigns with key KPIs and ROI, along with Digital Marketing Strategy Development, Website Management and Stakeholder and Supplier Management. We expect you to have excellent written and verbal communication, strong prioritisation skills, attention to detail, be highly organised and demonstrate effective decision-making. In addition, you are and adaptable self-motivated team player, able to work under pressure.

Ideally you will have a working knowledge of the UK Water Industry and basic Canva and Google Analytics experience.

We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.