Marketing Assistant

Location: London, UK

Division: Ticketmaster UK

Line Manager: Head of Marketing

Contract Terms: Permanent, Full-Time

THE JOB

As part of the Genre Marketing you will be working on some of the biggest UK tours, events and productions across the UK live entertainment industry. The Marketing Assistant will be responsible for providing marketing support to the Marketing Managers, assisting with announcements, onsales and day to day marketing tasks. The team look after some of the biggest clients across Music, Sport, Arts, Theatre and Family.

Ticketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.

WHAT YOU WILL BE DOING

• Work with the Marketing Managers to implement marketing campaigns for all events.
• CRM
  
  • Manage and deliver content for emails
  • Build audiences for email marketing campaigns.
• Social - Execute social media schedule
• Maintain and update Ticketmaster’s marketing activity database.
• Artist Page Management:
  
  • Maintain and update artists page
  • Manage how ancillary revenue opportunities displayed on artist pages
  • Manging artist and events assets and how they are displayed across the site and marketing channels
• Assist on the maintenance of other Ticketmaster sites (Universe, Ticketweb)
• Undertake any other relevant duties which fall under the general scope of the marketing role.
• Analytics
  
  • Assist with compiling of insights and pulling reports from GA
  • Manage customer and client data requests

WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)

• Graduate calibre, ideally with a professional marketing qualification.
• Marketing experience, ideally within live entertainment or the wider media industry
• Ability to use Microsoft Office software packages to a competent standard.
• Basic knowledge of Photoshop.
• Knowledge of consumer analysis tools such as Google Analytics
• CRM and knowledge of Salesforce would be preferential

You may have experience in the following roles:

• CRM Executive
• Marketing Executive
• Marketing Assistant

YOU (BEHAVIOURAL REQUIREMENTS)

• Excellent communication (written and verbal).
• Proactive and highly organised, with the ability to project manage various tasks to tight deadlines.
• Able to build effective relationships at all levels.
• A passion for live entertainment.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.