Marketing and Events Assistant

Grade: 17-18 £22,600 - £22,942
Hours: 37 hours per week
Contract: Permanent
Location: MTI - Nuneaton

We have a fantastic opportunity for an Events and Marketing Assistant to join our team at the MTI. You will play a crucial role in supporting the MTI in executing various marketing initiatives. This is an exciting opportunity to gain hands-on experience in a fast-paced marketing role and contribute to the success of the MTI.

In this role, you will assist with onsite and offsite events, market research, campaign tracking and analytics, content creation, and social media management. You will also work with the NWSLC marketing team and Operations Director to develop and implement marketing strategies and initiatives. The ideal candidate is a proactive problem-solver with excellent communication skills, who can prioritize tasks and meet deadlines, with marketing experience.

Main Duties and Responsibilities:

Events:

• Support and delivery of all events including conferences, exhibitions, seminars, training, and virtual events.
• Experience in using tools such as Eventbrite, Excel, Teams and Zoom to liaise with internal and external support services to ensure events run smoothly.
• To lead on the delivery of external events as required, including booking stands, preparing promotional material, and organising staff attendance.
• Manage post-event evaluation, update on performance of event and assessment against objectives.

Marketing:

• Deliver digital marketing campaigns and provide post reporting information on all digital analytics.
• Creating content and scheduling posts for MTI’s social media accounts which may include writing blogs, articles, posts, and multimedia content.
• Working with our PR agency, to develop stories using research in the automotive sector, information from our partners and online research.
• Support with updating and developing the website using WordPress and liaising with the website developers and NWSLC team via agreement.
• Updating and developing online and offline marketing materials including photography and basic graphic design if possible.
• Contribute towards the marketing and events activity plan and deliver agreed activities.

Support & Communication:

• Deliver outstanding customer service standards will be required at all times and the post holder will be a strong advocate for technical and professional education. Support with opening and closing the facility when required.
• Creating regular online customer communications such as e-newsletters.
• To liaise with staff, students, and other customers of the MTI in a professional manner. Providing appropriate support to enable them to access the MTI facility and services effectively.
• Assist in the day-to-day operations, including ensuring meeting rooms are usable, organising partner enquiries, collating, and reporting on customer satisfaction feedback and developing the customer services index.
• Support as a first aider and fire marshal for the facility, training will be provided.

NWSLC Way:

This role requires you to be an ambassador for the College, following the "NWSLC Way" framework by promoting and adhering to the College values and behaviours. The 'NWSLC Way’ is to help each other to take pride in what we do and work together to realise our full potential, to nurture an environment of trust, to inspire colleagues to improve and develop, aspire to always deliver a high-quality service and to create an environment of continuous improvement.

Safeguarding and Promoting the Welfare of Children:

All work in the College involves some degree of responsibility for safeguarding children, although the extent of that responsibility will vary according to the nature of the post. The College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. An Enhanced DBS check will be required for all roles at the college.

Person Specification:

• Qualifications (including membership of professional bodies):
• Literacy and Numeracy qualifications to at least level 2 or equivalent
• Level 3 qualification in Business, Media, Marketing or Events. Apprenticeships, BTEC etc
• A qualification in a relevant area such as CIM or Digital Media or working towards

Experience:

• Experience of working in a customer facing role
• Experience of social media platforms, content creation and reporting
• Experience of marketing
• Experience of updating and maintaining websites
• Experience of live and digital events and running them
• Experience in graphics design and image editing
• Experience of implementing marketing campaigns

Knowledge, Skills, and Behaviour:

• Has an interest in marketing in the automotive training sector
• Knowledge of how PR works
• A good working knowledge of computer systems including MS Office
• Highly organised, ability to plan and manage multiple tasks
• Ability to use initiative and be able to prioritise work in pressured environment
• Good interpersonal skills and the ability to build relationships well with others
• A commitment to deliver high quality customer service
• Flexible approach to working hours
• Full UK driving licence

Where the post holder cannot demonstrate desirable criteria at the point of appointment, it is expected that there will be a willingness to agree a timeframe and work towards achievement of each desirable criteria.

You may have experience in the following: Marketing and Events Coordinator, Marketing Assistant, Events Assistant, or Digital Marketing Assistant, etc.

REF-213 575