Mandarin AND Cantonese speaking Sales Consultant (Real Estate)

Ref: 22473

The Skills You'll Need: Fluent Mandarin and Cantonese. Sales or Client Facing experience in real estate sector. Flexible to work on weekend shift.

Your New Salary: £25-30k basic (OTE £40-50k)

Job status: Permanent. Fully on site, with 5 days per week

Location: South West London

Mandarin AND Cantonese speaking Sales Consultant (Real Estate) - Summary:

To provide a professional and efficient service to all prospective and current customers and to secure the required profitable sales with the aim of achieving financial targets the team.

Mandarin AND Cantonese speaking Sales Consultant (Real Estate) - What You'll be Doing:

• Support the on site sale team maintain presentation of the sales areas to the highest standard
• Research the marketplace and use the data to sell above the competition
• Effectively manage a sales database to optimise opportunities
• Generate potential sales leads in addition to those created by marketing activity
• Apply effective selling skills to exceed required profitable sales targets
• Support progress secured reservations to completion
• Anticipate and manage the threat of cancellation and minimise the cancellation rates
• Ensure a smooth journey for the customer and the company during the legal process
• Effectively manage all customers and deliver excellent customer service
• Work as a participative member of the China desk team
• Effectively manage all sales administration to ensure that correct reporting is provided
• Effectively manage and resolve any customer complaints and queries in a timely manner
• Actively focus on self-development and the improvement of sales and sales management skills
• Represent the company to the highest possible standards of business
• Cover other sites when need
• Conduct viewings of the marketing suites appropriate with agents and potential buyers from the Chinese market
• Assist the Sales and Marketing teams in the preparation of on site events for Chinese and international markets

Mandarin AND Cantonese speaking Sales Consultant (Real Estate) - The Skills You'll Need to Succeed:

• Sales or client facing experience within the new homes or residential estate agency;
• Must be proficient in writing, speaking and negotiating in Mandarin, Cantonese and English;
• Experience dealing with high net worth individuals
• Excellent customer service skills in line with the team of providing world-class service
• Excellent communication and interpersonal skills
• Experience undertaking money laundering assessments
• Proactive, self-driven, results-oriented with a positive outlook
• Flexible, tolerant and reliable; credible, and comfortable in dealing with a wide variety of stakeholders
• Ability to appreciate "the big picture", whilst having a talent for detail & an inherent thoroughness in task approach, follow-up & completion
• Show passion for making a difference to our customers
• Build trusted relationships through clear communication
• Work collaboratively with colleagues, be straight-forward and open
• Invest in own and others’ learning and development
• Inquisitive, share new ideas with colleagues and embrace change
• Deliver a stretching workload, get the details right first time
• Use information to make effective and safe business decisions

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

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