Logistics Administrator

About the role

The Logistics & Transport department manage the operation and planning of all fleet vehicles and are also responsible for all corporate transport services. It is essential that the fleet is managed efficiently and meets the requirements of the vehicle users and is compliant with all legislation. The role of the Logistics & Transport department is also to manage the operation and planning of all drivers and fleet vehicles and support the stock optimisation of the Retail estate.

The Retail estate consists of more than 600 Barnardo's shops across the UK. The stores are supported by donated goods, including furniture, from the public and also by Commercial Businesses, who comprise of New Goods, Gifts in Kind and Ecommerce.

The position of Logistics Administrator will provide daily administrative support to Barnardo's Logistics function and will also help support the transport operation.

The role can be based anywhere in the UK but will require periodic and occasional visits to the Northwest, London and occasionally Rugby for team meetings and training.

Key working relationships:

Internal:

• Head of Logistics & Transport, Logistics Manager, Team Leaders
• Retail Van Drivers
• Retail Estate including Store Managers, Store Associates and Volunteers
• Retail Operations Team including Regional and Area Business Managers
• Commercial Businesses Team including New Goods, GIK and Ecommerce
• All nominated Barnardo's representatives of key operational functions throughout the charity

External:

• General Public
• Corporate Donors
• Suppliers
• Wider Charity stakeholders

Job Purpose:

The role will be required to provide administration support to all members of the Logistics Department and to support logistical routes instructed by the Logistics Manager and Team Leaders. The role will also be required to support the Head of Logistics & Transport by providing daily administrative support for all Barnardo's transport functions and provide assistance to the logistics operation. To provide all aspects of administrative support, managing day-to-day tasks and emails, ensuring accuracy and timeliness in communication to the organisation. The ability to be a strong team player and contribute to positive working environment is key to this position.

Key Activities:

• Support the Head of Logistics & Transport, Logistics Manager, Team Leaders and Van Drivers.
• Liaison with all relevant parties to ensure all processes are effectively administered within the organisation.
• Support and share responsibility for the day-to-day administration of Barnardo's Logistics & Transport functions.
• Manage communications within the organisation; including monitoring all incoming emails to the Stock Request Inbox.
• Provide effective and efficient support to all queries', ensuring communication is directed to the Head of L&T if required.
• Answer & follow up on all queries via phone and email regarding all aspects of Barnardo's Corporate and Retail transport functions.
• Maintain Microsoft Excel spreadsheets with vehicle data and assisting with monthly reports.
• Deal with daily enquiries and signpost to other services or members of the organisation as necessary.
• Attend team meetings and external supplier meetings, via Microsoft Teams as required.
• Attending team development/training days as required.
• Providing other general support to the team as necessary.
• Carry out other ad hoc administration duties.

This Job Description and Person Specification reflect the duties of the post as they exist at this time and may be subject to changed based on the needs of the Department Programme. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Barnardo's is currently moving towards a new way of working that provides greater flexibility for you to choose when and where you carry out your responsibilities within the UK and makes job opportunities more accessible. Barnardo's will only expect you to be in an office when necessary and will provide flexible spaces for innovation and collaboration. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.