Litigation Claims Handler

Junior Litigator - Motor Recoveries Department

Do you have litigation experience? Are you looking for anew role which offers fantatsic career progression opportunities and to work alongside a supportive team. If so this role could be the role for you.

Job Purpose
The department deal with pursuing subrogated recoveries on behalf of a number of insurer clients and this is a new role in our post-litigation team. The purpose of the role is to effectively manage a portfolio of Delegated (DA) litigated cases where no defence has been received to ensure that damages and costs are recovered and in appropriate cases judgment is requested in a timely manner and if necessary referred to enforcement. In addition there will be a small allocation of liability admitted vehicle damage only claims, to allow for training in respect of handling defended claims and a progression route therein.

Compensation Package:

Hybrid working 1 day per week in office remainder remote working, Health Care Cash Plan, Holidays 25 days plus 8 bank holidays (opportunity to buy & sell 3 days) increasing to 26 after 5 years’ service and to 27 after 10 years’ service, Death In Service - after 1 year, Employer Pension Contribution, Cycle to Work Scheme, Tech Scheme, Season Ticket Loan*, Gym Flex.

Key Accountabilities
• Organising, prioritising and handling own workload in line with standard operating procedures to ensure that critical dates are met and KPI’s and SLA’s are achieved
• Effective management of the litigation process to ensure KPI’s and SLA’s are achieved:
o Adhering to all Court deadlines
o Drafting of court documents
o Applying for judgment where applicable
o Negotiation of quantum and settlement on appropriate cases
o Ensuring prompt payment of damages and costs by the Defendant
o Instructing enforcement
• Effective use of the case management system to ensure:
o Reserving and all other key information is accurate and updated in a timely manner
o Critical dates are met
o All actions/strategies are documented by way of a file note
o All documents in the history are clearly labelled
o All relevant client MI populated to ensure case position correct in data exchanged
• Delivering quality work, as a minimum meeting audit benchmark standards
• Driving own personal development
• Contributes to team effort by working collaboratively to ensure that team targets are achieved and by positively contributing to team morale

Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch
Primary location for this role is 2, The Parklands, Bolton

Role is a hybrid/remote role with attendance in the Bolton office only compulsory on a Tuesday

Essential Skills and Attributes:
• Experience of working in a legal environment or from a legal academic background
• Preferable experience of quantum negotiations or knowledge of tort law
• Demonstrate experience of and the ability to:
o Work to set deadlines
o Deal with calls and enquiries from customers, suppliers and/or the public
o Organise and prioritise their workload using a cases management system
o Work as part of a team
• IT literate: proficient in use of Microsoft Office packages (Excel and Word)
• Excellent listening and verbal communication skills
• Ability to remain calm under pressure
• Ability to take constructive feedback and set personal goals for continuous improvement.

Values:

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values

We are connected
We are Dynamic
We are Innovative
We succeed together