Lettings Team Administrator

Lettings Team Administrator - Reading

Are you ready to embark on an exciting journey in the world of lettings? Do you thrive on providing top-notch customer service while managing the ins and outs of the rental process? If so, we want you to be a part of our team!

About the Role: We are on the lookout for a Lettings Team Administrator who is passionate about delivering exceptional customer service. This role offers an incredible opportunity to join our rapidly expanding business and play a pivotal role in managing incoming leads across our portfolio.

This role is full time, 9am - 5:30pm, Monday - Friday based in a Reading Town Centre office. 

Key Duties Include:

• Communication Maestro: Efficiently handle inquiries and provide exceptional service to potential and existing tenants.
• Data Wizard: Accurately record lead information into our CRM system, ensuring nothing slips through the cracks.
• Master Scheduler: Coordinate property viewings and optimize the process for both tenants and our lettings team.
• Administrative Extraordinaire: Support the team with administrative tasks, keeping everything running smoothly and efficiently.
• Team MVP: Serve as the first point of contact for the lettings department, providing support and contributing to team success.

What We're Looking For:

• Real Estate Rockstar: Previous experience in real estate and residential lettings is preferred but not essential.
• Customer Service Champion: Outstanding communication skills and a passion for delivering top-notch service.
• Go-Getter Attitude: Dynamic, driven, and ready to dive into the industry headfirst.
• Organization Guru: Exceptional organizational skills to keep everything in line.
• Autonomous Ace: Ability to work independently and make informed decisions.
• Collaborative Spirit: A team player who can inspire and motivate colleagues towards success.
• Problem-Solving Pro: Innovative thinker with a knack for finding effective solutions.
• Ambitious Trailblazer: Desire to grow within a rapidly scaling company and advance your career.

Perks of Joining Our Team:

• Sociable Reading Office: Based just opposite Reading station, our office is buzzing with energy and conveniently located for your commute.
• Summer Social Events: Join us for exciting summer social events to unwind and connect with your colleagues.
• Deliveroo Wednesdays: Enjoy delicious treats with Deliveroo Wednesdays, our mid-week pick-me-up tradition.

If you're ready to join a fun, professional, and inclusive team where your talents are valued and opportunities for growth abound, then we want to hear from you!