Lettings Branch Manager

Job Reference: J-0290

Job Title: Lettings Branch Manager

Job Location: Leicester

Salary: Up to £25,000 Basic - £35,000- £40,000 OTE

Benefits: Car Allowance

Company Overview:

Our client is a leading estate and lettings agency with multiple branches. They specialise in providing high-quality letting services to tenants and landlords. They pride themselves on their professionalism, integrity, and commitment to delivering exceptional customer service.

Position Overview:

We are seeking a dynamic and experienced Lettings Branch Manager to join our client’s team in Leicester. As the Lettings Branch Manager, you will be responsible for overseeing the day-to-day operations of the branch, managing a team of letting agents, and ensuring the smooth running of all letting activities. You will play a crucial role in driving business growth, maintaining excellent client relationships, and upholding the company's reputation for excellence.

Responsibilities:

• Manage a portfolio of properties, ensuring high occupancy rates and maximum rental yields.
• Lead and motivate a team of letting agents, providing guidance, support, and training as required.
• Conduct property valuations and appraisals to determine market rental values and secure new instructions.
• Oversee the marketing of properties, including creating compelling property listings, coordinating viewings, and liaising with prospective tenants.
• Handle rent reviews, negotiations, and tenancy renewals in accordance with company policies and regulations.
• Respond promptly and professionally to tenant inquiries, complaints, and maintenance issues, ensuring timely resolution and customer satisfaction.
• Develop and implement effective business development strategies to attract new landlords, expand the portfolio, and increase revenue.
• Stay up to date with industry trends, market conditions, and legislative changes affecting the lettings sector.
• Prepare regular reports on branch performance, financial metrics, and key performance indicators for senior management.

Requirements:

• Minimum of 2 years' experience in a similar role within the lettings industry.
• This would suit an existing Lettings Branch Manager or a Senior Lettings Valuer looking for their next career move.
• A proven track record of success in managing a portfolio of properties and achieving targets.
• Strong leadership and team management skills, with the ability to inspire and motivate others.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and stakeholders.
• Sound knowledge of relevant legislation and regulations governing the lettings sector.
• Proficiency in property management software and Microsoft Office suite.
• A full UK driving license.