Lettings Administrator FTC

Together Housing is seeking a Lettings Administrator on a fixed-term contract basis until the end of March 2025.

Together Housing is a leading housing association in the North of England, dedicated to providing high-quality homes and services to our residents. With over 38,000 homes under management, we are committed to making a positive impact on the communities we serve.

At Together Housing, we pride ourselves on having a diverse and inclusive workforce. We encourage applications from candidates with any of the nine protected characteristics, and we are proud to be a Disability Confident employer.

Key responsibilities;

•  Activating and maintaining applications for housing for the group
• Supporting customers over the phone with lettings queries
• Administration support to the Lettings Co-ordinator and Lettings Manager
• Administration support to Lettings Advisors
• Organising and minuting any team meetings
• Keeping void phases up to date.

• General typing/mail merge.
• Photocopying/collating of information for allocations.
• Scanning documents onto systems, maintaining an efficient electronic and where required paper tenancy filing system.
• To assist with the production of statistical information where required for internal and external purposes
• Liaising with other teams on queries or processes e.g. lettings, development (new development issues)

Requirements

To be successful in the role of Lettings Administrator, you will need:

• Basic housing legislation knowledge
• To have a working knowledge of Microsoft Office applications, specifically Word, Excel, Outlook
• Ability to undertake and interpret numerical calculations
• Written and numeracy skills sufficient to carry out the duties of the post
• To provide excellent customer service skills
• Understanding of a high performing environment

Benefits

In return, we are offering the successful candidate in the Lettings Administrator role...

• Salary of £23,088 per annum
• Annual pay scale increase
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays
• Hybrid based from out Wakefield office - Mainly working from home, 2 team meetings in office per month.
• You will be working 37 hours per week, Monday - Friday (9-5). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• Wide range of technical, professional, and personal development training opportunities
• Attractive pension scheme
• Health and wellbeing benefits including access to GPs
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our award winning benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form.