Legal Technology Solutions Engineer

Legal Technology Solutions Engineer
UK Wide
£40,000 - £50,000 + Bonus & benefits

The Company

A Legal Technology Solutions Engineer is sought by a leading business services group with an enviable portfolio of FTSE 100 and Blue Chip clients. This organisation offers a broad range of services across international offices in Europe, the Middle East and Asia. Ambitious growth plans and continued profitable expansion within all markets and regions has created a new opportunity for a Legal Technology Solutions Engineer to join the team.

Key Responsibilities of the Legal Technology Solutions Engineer

• Being a technical expert in all legal tech tools licensed by the company that could be applied to a solution.
• Being abreast of all newly released features and functionality of the tools, to bring this knowledge into active conversations and apply continual improvement measures to solutions in play.
• Support with scoping requirements of sales opportunities for large scale/ Managed Legal Service (MLS) opportunities, attending client meetings, working with different stakeholders around the firm to get a good understanding of the challenge faced.
• Support with the creation of workflow maps and supporting materials to understand current workflow and desired workflow.
• Be solution oriented in support of creating the right solution for the challenge at hand, creativity and curiosity are key skills.
• Attend regular project meetings with internal and external stakeholders to discuss progress, deadlines and potential issues. Some elements of project management will be required here to support delivery of components the Solutions Team will be on the hook to deliver and manage expectations of other stakeholders.
• Collaborate with other Business Service teams throughout the firm who may have a role to play within the solution, and for you to maintain and sustain good relationships with stakeholders. This includes the Document Automation team, the Document and Design Centre, as well as the IT Apps team.
• Present/demonstrate to internal and external stakeholders of the state of the solution, along with questions and assumptions to confirm.
• Create and deliver of training to all stakeholders on the solution created, and supporting materials to support maintenance and the move of the project from set up to business as usual.
• Update and maintain documentation and supporting materials detailing the specifications of the technology solution, working with other delivery stakeholders to ensure understanding across the whole team.
• Reflect on the build of a solution, what could have been done differently for all stakeholders including the solutions team. Communicate and share learnings with the delivery team, along with the wider Legal Tech Team.
• Work with Legal Tech Product Managers on product roadmap, along with the introduction of new tools that could support the delivery of large and complex client projects.
• Work with Legal Technologists Team to share learnings and upskill wider team.

Skills & Attributes of the Legal Technology Solutions Engineer

• Have an enthusiasm for technology and who understands how it can be used to transform legal service delivery
• Be highly organised with the ability to prioritise and manage tasks on simultaneous projects.
• Be a logical self-starter who has a proactive approach to work as well as your own personal growth and development
• Have a curious and enquiring mind who can find creative solutions to challenging problems.
• Have ideally worked in a legal environment and have experience of building relationships with internal and external stakeholders
• Having experience using legal tech tools such as HighQ, Contract Express and Kira is desirable

Applications can only be considered from those eligible to live & work in the UK without restriction.

Harcourt Matthews is acting as an Employment Agency in relation to this vacancy. Our divisions include: Legal Operations (Legal Tech and Legal Project Management, LPM, Operations Project Managers, Change, Innovation and Process Improvement); Accounting & Finance (Part and fully qualified Accountants); Pricing & Strategy; Pfi/PPP & FM.

Harcourt Matthews is committed to diversity and inclusion. We value and encourage applications from all ethnicities and welcome everyone regardless of social background, disability, gender identity, and orientation. Diversity benefits us all and challenges our assumptions.

Ref: BHJOB3543_5794