Legal Receptionist

Posted 16 April by CRA Consulting
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Job Title: Legal Receptionist
Location: Sheffield City Centre
Salary: £24,000
Contract: Full Time, Permanent

About the business:

Our client are a leading law firm with excellent presence throughout the UK.
They're seeking an experienced Receptionist for the Sheffield office. As the receptionist, you will serve as the initial point of contact for visitors and clients, whether in person or over the phone. Your role as the face of the firm is pivotal in creating a positive first impression through exemplary customer care and professionalism.
The role will involve shift work, with the earliest start at 7:30am and finish time up to 7pm.

If successful, you will perform the following role as a Receptionist:

Utilising all support available you will:

* Meet and greet visitors and clients in a professional manner, offering and providing refreshments if required.
* Demonstrate excellent customer service when answering telephone queries and welcoming clients and visitors.
* Maintain a clean and professional environment across reception and client meeting areas.
* Manage room bookings as applicable using the Manhattan booking system. liaising with hosts to obtain presentation details in advance of meetings where required.
* Adhere to security procedures for visitors and clients including access passes. Record and track these to uphold security procedures.
* Deal with complaints or queries in a calm and professional manner and escalate when necessary.
* Setting up conference room equipment as required, to include laptops, screens, projectors.
* Booking client taxis/cars.
* To carry out administrative tasks supporting the wider business support team at CMS and ad hoc duties as and when required

The successful candidate

* A good standard of general education, including Maths and English.
* Experience being a Receptionist at a Law Firm or professional services firm is essential.
* Experience in a client facing role involving basic IT and AV support.

The organisation will offer you the following employment benefits package:

* 25 days holiday, increasing to 28 days with continued service
* Holiday purchase scheme, up to 5 days per annum
* Matched pension scheme of 5% employer contribution, 5% employee contribution
* Bonus scheme for fee earners and firm-wide
* Private medical insurance
* Critical illness insurance
* Income protection insurance
* Dental insurance
* Life insurance X5 annual salary
* Enhanced maternity, adoption & shared parental leave
* Study assistance programmes
* Discounted gym membership
* Loyalty awards
* Additional discretionary benefits

How to apply:

If this vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Alastair Pickford who is managing this vacancy, call for a confidential discussion or email me on

Are you wanting to review additional career opportunities? Visit our jobs page at jobs

Additional Information:

CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.

Reference: 52483351

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