Leasehold Coordinator

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

We are currently seeking a Leasehold Coordinator to join our Home Ownership & Commercialteam. As a Leasehold Coordinator at Together Housing, you will be responsible for providing effective leadership and management of the Home Ownership & Commercial Team. You will be overseeing and coordinating the sale and resale of shared ownership properties, leasehold, handling commercial lettings.

Requirements

Outline of key responsibilities of the Leasehold Coordinator....

• As a Home Ownership & Commercial Services Manager you will provide effective leadership and management of the Home Ownership & Commercial Team.
• To assist in the setting of departmental objectives linking to the Group's strategic priorities.
•   Responsibility for all operational performance and for the work of front-line staff in the Home Ownership & Commercial service.
•   Set clear performance targets for the team in respect of Income Management and take corrective action where targets are not met.
•   To ensure all leasehold and other legal agreements are managed in accordance with current legislation and best practice.
•   To ensure action is taken against leaseholders for breaches of their lease or legal agreement.
•   To work with other functional teams (eg: development, sales, asset management, supported housing, estate services/groundwork, anti-social behaviour, community regeneration, corporate services) to ensure the provision of an excellent level of service to all customers.
• To work with Asset Management, Compliance and Delivery teams on improvement projects and ensure that legal consultations are carried out in line with legislation.
• Keep informed about any applicable legislation and make sure that all activities are in compliance.
• Observe Health and Safety requirements and report any breaches or potential breaches.

We are looking for someone who has....

• Experience within the housing/property sector in a similar role is required..
• Experience in successfully leading a team, guiding them towards achieving business targets, and effectively managing day-to-day operations is essential for this role. The ideal candidate will have a proven track record of inspiring and motivating team members, fostering a collaborative work environment, and cultivating a high-performance culture.
• Excellent organisational and time management skills, with the ability to prioritise and meet deadlines.
• Strong attention to detail and accuracy in record-keeping and documentation.
• Good communication and interpersonal skills, with the ability to liaise effectively with customers and stakeholders.
• Experience with shared ownership schemes and the processes involved in lettings
• Knowledge and practical experience in leasehold and property management, including an understanding of the technical and legal aspects as well as the legalities related to housing, lettings, and property management.
• Proficiency and understanding of current property regulations and legislation, encompassing both recent modifications and forthcoming changes to the legislation.
• Desirable qualifications, such as a CIH L4 in Housing Management, or the willingness to start the program within the first 12 months.

Benefits

 In return, we are offering the successful candidate in the Leasehold Coordinator role...

• Salary: £37,088 per annum
• Annual salary increment increases
• 27 days annual leave (rising to 32 over 5 years' service) + bank holidays
• Hybrid working, 1 day a week in the Halifax, Wakefield, or Blackburn Office.
• You will be required to attend other offices as a team manager for rotational team days.
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart working culture
• Wide range of professional, and personal development training opportunities
• Attractive pension scheme
• A range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.