Key Account Manager

Our Company

At Print Tech Solutions we are specialists in the formulation and supply of premium cleaning solutions for the flexographic printing industry, with a key customer base located across the UK and Ireland. Our extensive cleaning solution range supports the care and maintenance of the flexographic printing, which includes corrugated board, flexible packaging and narrow web / labels sectors.

In this Key Account Management role, you will join the highly experienced team and provide a premium service to the flexographic printing industry!

The Role - Key Account Manager

As a Key Account Manager, you will take on a varied role and you will be provided with training to enable you to:

• Visit customer sites across the UK and Ireland ensuring that customer expectations are being met and serviced
• Cross sell existing customers with additional products and services
• Increase sales to existing customers
• Prospect and increase sales to new customers
• Provide technical advice and support to machine operators and managers
• Work with the team to conduct research and trials for new products

We are seeking a dynamic and experienced Key Account Manager to join our team at Print-Tech Solutions Ltd. As a Key Account Manager, you will play a pivotal role in managing key client accounts, providing technical expertise, and driving business growth within the flexographic printing sector.

Responsibilities

Account Management: Cultivate and maintain strong relationships with key client accounts, serving as the primary point of contact for all technical inquiries and support needs related to Anilox rolls, cleaning products, and doctor blades.

Technical Expertise: Use your in-depth technical knowledge of flexographic printing supplies to provide guidance and support to clients, including recommendations on product selection, usage best practices, and troubleshooting assistance.

Solution Implementation: Collaborate with internal teams to ensure seamless implementation of flexographic printing supplies, including coordinating product trials, conducting training sessions, and providing on-site technical support as needed.

Client Advocacy: Advocate for client needs and requirements internally, working closely with product development and manufacturing teams to address client feedback and drive continuous improvement in product quality and performance.

Business Development: Identify opportunities for upselling additional products and services, as well as expanding our client base within the flexographic printing industry through targeted sales efforts and proactive relationship management.

Our Requirements - Key Account Manager

• Full UK driving licence
• Proven experience in a technical account management or customer-facing technical role within the flexographic printing industry, with a focus on Anilox rolls, cleaning products, and doctor blades.
• Strong technical background with expertise in flexographic printing processes and equipment, or related supplier to the flexographic industry such as ink, anilox rolls, doctor blades and cleaning solutions.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients at all levels of an organization.
• Proven track record of driving customer success and achieving revenue targets through effective account management and solution implementation.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Flexible approach to tasks and hours worked
• Passion for all things technical / mechanical
• Keen eye for detail
• Excellent communication, interpersonal and relationship building skills
• Self-motivated approach with a desire to succeed
• Ability to work autonomously
• Comfortable with extensive travel
• Comfortable working away from home

The Package

• Permanent contract
• Opportunities for professional development and career advancement within a growing company at the forefront of the flexographic printing industry
• Salary up to £45,000, plus performance bonus and commission on new sales
• Company car allowance
• 33 days annual leave, inclusive of bank holidays
• Employee benefits and discount scheme via Reward Gateway, allowing access to over 900 in-store and online retailers through instant vouchers, reloadable cards, and cashback
• Employee wellbeing support for you and immediate family members including free 24/7 counselling and legal information helpline
• Company pension

We anticipate that you will spend Monday working from the office in Manchester, and the rest of the week will be spent visiting customer sites across the UK, and occasionally Ireland, with flexibility required around your working hours to suit the needs of our customers. Travelling extensively and overnight stays away from home are part of the role.