Key Account Manager

The Company

Our client is a specialist manufacturer due to growth they now requires a Key Account Manager.

The Role

• The Key Account Manager will play a key role in building and managing key customer relationships, driving new business acquisition, and ensuring customer satisfaction for continued and sustainable growth.
• Develop and maintain strategic, long-term relationships with key customers, ensuring their needs are met through tailored solutions.
• Identify new business opportunities and tactically increase the customer base. Develop a commercial pipeline.
• Work with the Sales Manager to produce the sales budget, forecasts and financial plans for your customers.
• Deliver against all agreed Financial KPI’s.
• Deliver the sales plan for your customer base.
• Develop and manage an annual growth plan in line with new forecasts.
• Produce regular reports on new target opportunities, market and competitor information.
• Prepare progress and forecast validation reports to track performance and identify areas for improvement.
• Support customers with day-to-day management of their orders, addressing queries and providing solutions.
• Manage a strategic value sales process, which increases our margin opportunity and aligns with our sales growth plan.
• Collaborate with engineering, production and customer services departments to support new product development, efficiency improvements and enhancements to the customer experience.

The Person

• Experience of working in a manufacturing/engineering environment.
• Experience in a technical sales or key account management role.
• Proven track record in B2B sales and achieving sales targets.
• Proven record of delivering consistent profitable sales growth within a fast-paced environment.
• Experience working with strategic sales process and pipeline management.
• Ability to develop and execute strategic customer plans.
• Strong organisational skills and attention to detail, with the ability to manage multiple customer accounts and tasks simultaneously.
• Ambitious and outgoing, highly organised with strong analytical skills.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with customers.
• Strong IT skills (particularly MS Office and CRM systems).
• Strong presentation skills.
• Able to prioritise and work calmly under pressure.
• Full driving licence.
• Regular UK wide travel required.

The Benefits

• You will be working for a well-established growing employer.
• An excellent salary.
• Bonus scheme.
• Car or car allowance.
• A company experiencing continued growth, expansion and investment.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.