Key Account Executive

Key Account Executive

London (Inside M25)

Competitive Salary + Perks

The Advocate Group are delighted to be exclusively partnered with Union Hand Roasted Coffee - an award-winning, proud, B Corp and the UK's leading speciality coffee roaster.

The business prioritises quality: Quality of Life, Quality of Business and Quality of Coffee. Their mission is to make the world discover the joy of speciality coffee. From farmers to coffee lovers, they aim to enrich life through their relentless focus on great quality, sustainable sourcing and sharing the culture of delicious coffee. They believe that coffee has the power to bring people together, inspire creativity, and change lives.

Due to growth, they are actively recruiting for a Key Account Executive within the London region. You'll be tasked with communicating with customers at all levels, championing great coffee quality and ethical sourcing at all opportunities.

Key Responsibilities:

• Provide first class customer service to Key Customers and National Accounts
• Lead the onboarding process for Key Accounts ensuring a seamless and positive experience
• Provide on-site training and support - including any technical support
• Monitor and manage account performance, identifying areas/opportunities for improvement
• Work closely with National Account Managers to maintain customer relationships

About you:

• 2+ years sales/customer service experience, preferably within coffee or FMCG
• Excellent interpersonal and organisational skills
• Likeminded individuals who want to share their love of coffee with the world.
• Purpose-driven professionals who care about quality of life, business, and coffee
• Adaptable, experienced self-starters with drive and commitment

If the role and responsibilities sound like they are a fit for you - then please apply today to be considered!

The Advocate Group are the exclusive talent partner for this appointment. All direct or third party applicants will be forwarded to The Advocate Group for processing.