Key Account Co-ordinator- HYBRID WORKING

Role: Key Accounts Co-ordinator

Industry: Manufacturing

Location: Basingstoke Hampshire

Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Key Accounts Co-ordinator This role is a busy role and you will based in the office 3 days a week and from home 2 days a week. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The Customer Services department is seeking to recruit a Key Accounts Coordinator. The successful candidate will report directly to the Key Accounts Manager. They will take full ownership of all aspects of managing their designated Key Accounts including resolving all queries, scheduling and attending regular meetings with the customers, and providing monthly business reports.

This is a varied and challenging position which will involve:

• Understanding Key Account customers' requirements
• Developing and improving the EDI relationship
• Scheduling and attending meetings
• Producing minutes and controlling the action points from the meetings
• Monitor the dispatch performance of orders assisting in warehouse workload management
• Actively involved in the change management process; raising and testing change management forms as required

The ideal candidate will have the following skills, knowledge and experience:

• Recent experience of face to face-to-face Key accounts management is desirable
• Excellent written and verbal communication skills
• Excellent working knowledge of Microsoft Office Excel (preferably 2010)
• A thorough understanding of Customer Services Processes would be an advantage

• A flexible and willing attitude
• Demonstrate attention to detail
• Used to dealing with SLAs and tight deadlines with changing customer demands

This is an exciting role that requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be an advantage.

The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday.

Benefits:

• Career progression
• Pension scheme
• Health scheme
• Strong training programme

Next steps…

Apply today with your up to date CV, our client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.