Junior Lettings Coordinator

Key Skills Required:

Excellent communication skills.

Meticulously organised.

Confidence and being able to build/enhance relationships with clients. Clients will need to buy into you and the service provided.

Ability to prioritise, use initiative and being proactive in providing solutions to potential issues.

Customer service centric with an attitude that nothing they ask is too much.

Motivated to learn and develop skills to progress within the company.

Working well to deadlines and under pressure.

Being able to read situations and always looking to improve any systems and processes, where required.

Happy to work within a team and equally as strong working independently.

Job Spec:

Making sure the office is well equipped to function effectively and efficiently.

Assisting new starters with setting up emails, computer, phoneline and Jupix accounts.

Meeting and greeting clients in the office and setting the tone for future correspondence.

Answering calls in a positive yet professional manner.

Dealing with the day to day office administration tasks.

Overseeing deal progression and references.

Issuing landlords with T&C’s, then uploading them to Jupix. Then recording the landlords fee on his Jupix Card too.

Organising pre tenancy compliance including Gas Certs, Epc’s, EICR’s, Inventories and Cleans prior to new tenants moving in. Everything must be recorded correctly on Jupix.

Arranging for the Tenant’s Deposits to be registered.

Preparation of Tenancy Agreements and How to Rent Guides.

Receipting tenants move in monies on Jupix.

Arranging any Let Only works such as Gas Certs, Epc’s, EICR’s when prompted on Jupix.

Issuing Let Only Renewal Tenancy Agreements and relevant documents.

Responding to google reviews

Reconciling client deposit account monthly.

End Tenancies as Jupix Prompt.

Instructing Accounts to release deposits to tenants at the end of the tenancy but not to get involved in any disputes etc.

Any other reasonable requests.