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Junior Desktop Support Engineer / IT Technician - ServiceNow
Junior Desktop Support Engineer / IT Technician - ServiceNow
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Junior Desktop Support Engineer / IT Technician - ServiceNow
Posted 24 April by
Global Technology Solutions Ltd
We have an exciting opportunity for a Junior Desktop Support Engineer / IT Technician to join a blue-chip organisation in London on an initial 12 month contract with likely extensions
**Umbrella contractors only as role is Inside IR35**
ServiceNow experience
Iphone Support
Mac Support
Windows Support
- Working technical knowledge of standard (Windows) operating systems to allow for resolution of software application issues or full rebuild of the PC (image, applications & client data)
- Working technical knowledge in order to address service work orders for PCs, laptops, printers (including packaging printers), cabling, televisions, projectors, phones, SIM cards, peripherals (e.g. keyboards or mice)
- Proficiency with LAN/WAN troubleshooting
- Strong verbal and written communication skills
- Ability to apply an intermediate level of subject matter knowledge to solve a variety of common IT and business issues
- Work on problems/projects of moderately medium-complex scope
- Exercise independent judgment within defined practices and procedures to determine appropriate action
- Evaluate unique circumstances and makes recommendations
- Minimum and current of 28 months of Desk side Support
- Ability to provide disposal services (including decommissioning, packaging, transporting and physical disposal or recycling as required)
- Hands and eyes server support
- Ability to perform root cause analysis and determine appropriate course of action based on result
- Coordinate and schedule maintenance activities with the warranty or maintenance provider
- Manage the logistics support process which covers the receiving and storing of purchased inventory
- Experience with updating h/w in Asset Management tools and software.
12 month rolling contract.
So if you are a Junior Desktop Support Engineer / IT Technician looking for your next exciting role please apply today!
"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information
Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
**Umbrella contractors only as role is Inside IR35**
ServiceNow experience
Iphone Support
Mac Support
Windows Support
- Working technical knowledge of standard (Windows) operating systems to allow for resolution of software application issues or full rebuild of the PC (image, applications & client data)
- Working technical knowledge in order to address service work orders for PCs, laptops, printers (including packaging printers), cabling, televisions, projectors, phones, SIM cards, peripherals (e.g. keyboards or mice)
- Proficiency with LAN/WAN troubleshooting
- Strong verbal and written communication skills
- Ability to apply an intermediate level of subject matter knowledge to solve a variety of common IT and business issues
- Work on problems/projects of moderately medium-complex scope
- Exercise independent judgment within defined practices and procedures to determine appropriate action
- Evaluate unique circumstances and makes recommendations
- Minimum and current of 28 months of Desk side Support
- Ability to provide disposal services (including decommissioning, packaging, transporting and physical disposal or recycling as required)
- Hands and eyes server support
- Ability to perform root cause analysis and determine appropriate course of action based on result
- Coordinate and schedule maintenance activities with the warranty or maintenance provider
- Manage the logistics support process which covers the receiving and storing of purchased inventory
- Experience with updating h/w in Asset Management tools and software.
12 month rolling contract.
So if you are a Junior Desktop Support Engineer / IT Technician looking for your next exciting role please apply today!
"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information
Global Technology Solutions is acting as an Employment Business in relation to this vacancy..
Reference: 52525454
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