Junior Claims Administrator

Due to growth my client, an award winning financial services company, currently seek a talented Junior Claims Administrator to join their friendly team. Working alongside a team of Claims Handlers primarily working on Income Protection and Life policies, your role will involve supporting the claims process and duties will include:

• Being an initial point of contact for policy holders wishing to make a claim.
• Recording details of the claim in order that a digital claim file can be set up, ensuring accurate records of the claim are maintained through to settlement.
• Liaising with policy holders in order to collect all necessary information regarding the claim such as medical evidence etc.
• Chasing outstanding information
• Reviewing the claims team e-mail in-box
• Interpreting and communicating decisions from the Claims Handlers and issuing appropriate correspondence to policy holders.
• Answering policy holder queries / questions via phone and e-mail.
• Assisting with the processing of payments.

Applicants will be educated to GCSE standard having passed English and Maths at C or above. Previous office / administration experience is preferable along with excellent communication skills, a keen eye for detail and the ability to prioritise your workload whilst maintaining a high degree of service.

This is a great opportunity to secure an entry level role into the Claims arena offering a friendly working environment, generous benefits package and prospects for career development.