Italian Speaking Members Administrator

Job: Italian Speaking Members Administrator

Location: London, United Kingdom 

Salary: £26K or £13 p/h

Contract: Full-time, Temporary to permanent

Are you fluent in Italian and English and passionate about fostering strong relationships within a dynamic business community? If so, we have an exciting opportunity for you!

We are seeking a proactive and dedicated Italian Speaking Members Administrator to join a fantastic team. The role will be initially on a temporary basis, however it might convert into a permanent opportunity for the right candidate. The job is on remote basis for the forseeable future. You may be required to attend occasionally events or office days. 

Key Responsibilities:

- Monitor and manage the member journey, ensuring excellent feedback and satisfaction.

- Coordinate membership communications across various channels, including meetings and events.

- Manage members' benefits and provision of services.

- Proactively curate and manage a vibrant calendar of member events (attendance may be required outside normal working hours).

- Collaborate across teams to deliver an exceptional membership experience.

- Encourage collaboration among members

- Report to the President and the Secretary General as required.

- Develop a strong brand identity and effectively communicate this to members and external audiences.

- Manage and enhance the organisation's website and digital channels.

- Generate ongoing content to showcase our commitment and approach to business relations.

- Develop a proactive and engaging content calendar for digital channels.

Requirements:

- Fluency in Italian and English is essential.

- Proven experience in membership management or a customer service role.

- Strong communication and interpersonal skills.

- Ability to work independently and collaboratively in a fast-paced environment.

- Excellent organisational and time-management abilities.

- Proficiency in digital marketing and content creation is advantageous.

If you are enthusiastic about making a positive impact and thrive in a dynamic environment, we would love to hear from you! 

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.