IT Technician

IT TECHNICIAN OPPORTUNITY IN RUGELEY
IT Technician role with experience as an IT Technician or in a similar role.
Attractive benefits package
£23,000 per annum

Who you will be working for
Our client, a school that joined a large educational trust in September 2013, has made significant progress in recent years, culminating in a 'good' Ofsted judgement in June 2023. Sponsored by a large educational trust, the school prioritises the quality of the educational experience, emphasizing creativity as the key to making connections and fostering resourcefulness in students. With a focus on individualised support, the school is committed to guiding each student towards fulfilling their potential and preparing them for the challenges of tomorrow's knowledge community.

Benefits

• Health assured Employee assistant Programme
• Bike2Work scheme
• 25 days holiday + bank holidays
• Perk box Subscription
• Development and training opportunities for career progression
• Unlimited access to webinars with the National College

IT Technician role
As an IT technician, you'll work closely with the Regional IT Manager & Senior IT Technician to deliver exceptional IT support and customer service at the school. You'll be an integral part of the educational trust Team. Your responsibilities will include providing high-quality technical support to internal and external users, ensuring incidents and requests are logged and resolved promptly, and participating in weekly service desk reviews. You'll communicate effectively with staff until incidents or requests are resolved, escalate issues when necessary, and document fixes for common problems. Additionally, you'll prepare devices for use, offer technical advice, and continuously develop your knowledge and expertise in local and cloud-based systems, supporting others in their usage.

Preferred skills and experience

• Maths and English GCSE to Grade C or above, (REQUIRED)
• Knowledge of Microsoft Windows environment, office software and other desktop products.
• Basic cyber security awareness.
• Basic understanding of General Data Protection Regulation
• Strong personal drive and willingness to get things done.
• A thorough understanding of up-to-date safeguarding requirements and best practice

To be considered:
Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only.

Key skills: Maths and English GCSE to Grade C or above (or equivalent), experience of working in the IT sector, Knowledge of Microsoft Office, Basic cyber security awareness.