IT Systems Analyst

JB275: IT Systems Analyst

Location: Laindon

Salary: Competitive DOE

Overview:

First Military Recruitment are currently seeking an IT Systems Analyst on behalf of one of our clients.

Our client encourages applications from ex-military personnel however all candidates will be given due consideration.

Duties and Responsibilities for the IT Systems Analyst:

• Provide systems and support for customer OT (Operational Technology) IT requirements.
• Research, develop and implement robust IT systems to support customer OT.
• Assist with the development and implementation of the SQL database required for customer OT.
• Support other departments with customer OT issues and specialised applications.
• Maintain specification and configuration records of OT implementations.
• Interact and support customers when required.
• Support with protocol testing of customer OT.
• Generate IT procedures to support customer OT.
• Provide 2nd line support for users to ensure they can continue with their daily tasks.
• Respond to support requests.
• Assist users with application operations.
• Assist with 1st line support issues when required.
• Connect with 3rd party service providers.
• Ensure routine assignments are completed.
• Maintain asset records.
• Review process performance.
• Generate IT process procedures.
• Assist with the physical side of operations.
• Be prepared to work outside office hours.
• Attend team meetings.
• Communicate any ideas or concerns.
• Assist with strategic decision making.
• Assist with process development.
• Keep department areas clean and tidy.
• Ensure the IT inventory is organised.

Skills and Qualifications for the IT Systems Analyst:

• Knowledge of computer network components and their functions.
• Administrative knowledge of Microsoft Windows 10 client OS.
• Experience with Microsoft Office applications.
• Experiences working with Windows servers, active directory and Microsoft 365 infrastructure.
• Good knowledge of hypervisors, virtual storage area networks and failover clustering.
• Experience operating Microsoft Business Central would be beneficial.
• An IT qualification to demonstrate skillset, minimum requirement:
• CompTIA A+ certification or equivalent.
• Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors.
• The successful candidate will have access to various development resources to build on their current IT skills and experience.
• In addition, the candidate should demonstrate the following:
• Advanced fault-finding and problem-solving.
• Installation\administration of Windows operating system and applications.
• Proficient with operating Microsoft Office applications.
• Good documentation and record-keeping.
• Data inputting.
• Lifting equipment.
• Manual labour.
• On-premises working.
• Operating equipment assigned and used by other people.
• Operating multiple VDU and peripherals.
• Remote working.
• Travelling aboard.
• Using telecommunication services and equipment.
• Working at heights.
• Working in confined spaces.
• Working with cables.
• Working with electrical equipment.

Location: Laindon

Salary: Competitive DOE