IT Support Technician

Posted 18 March by Hott Source Limited
£25,000 - £28,000 per annum, inc benefits
Ettingshall , West Midlands
Permanent, full-time

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Posted by Hott Source Limited
Job Title: IT Support Technician
Location: Wolverhampton, West Midlands

Salary: £25,000 - £28,000 PLUS 31 Days Holiday (Plus BH), Private Healthcare, Local Government Pension, Electric Vehicle Scheme, Certification / Qualifications (Paid)

We are currently looking for a confident IT Support Technician to join a well established, Private Education Trust based in Wolverhampton, West Midlands. The successful candidate will provide technical support to end-users, troubleshoot problems, and maintain a high level of service delivery.

This is a unique opportunity to join a thriving Private Education Trust in a varied role where your technical exposure will be increased massively! This is also a great opportunity to join a valued organisation where you will be helping to change lives for the better.

Responsibilities:
• Provide technical support and assistance to end-users, via both onsite and remote support
• Troubleshoot hardware and software issues
• Install, configure, and maintain computer hardware, software, and peripherals
• Provide training and technical advice to customers and end-users
• Create and maintain technical documentation
• Monitor system performance and ensure system security
• Participate in the implementation of new systems and technologies
• Ensure compliance with all relevant policies and procedures

Requirements:
• Experience within the Education Sector is preferred but not essential
• Technical Knowledge of Windows Server, Networking, and Virtualization Technologies such as Hyper-V or VMWare
• Knowledge of Active Directory, Office 365, and other cloud technologies
• Experience with troubleshooting hardware and software issues
• Excellent problem-solving and communication skills
• Strong customer service and interpersonal skills

If you are interested in this role and have the necessary skills and experience then please apply for immediate consideration and interview.

Keywords: IT Support Engineer, IT Services, Windows Server, Linux, Networking, Virtualization Technologies, Active Directory, Office 365, Cloud Technologies, Troubleshooting.

Reference: 52329878

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