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IT Support Specialist

Posted 9 April by Searchability
Salary icon £30,000 - £34,000 per annum
Location icon Stoke-on-Trent , Staffordshire

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IT Support Specialist

We are a globally recognized organisation who you can trust, with our nearly 25 year expertise and ever growing teams, we have become a leading name in our industry.

  • Salary up to £34,000 + benefits
  • Stoke office, full onsite requirement with mixture of shifts
  • IT Support, VIP, Windows10, PC, Mac, Collaboration tooling, Stakeholder management

IT Support Specialist Overview:

  • As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals
  • You will be diagnosing and finding solutions for all hardware and software issues
  • You will be providing an on -call service
  • You will be adhering to published processes and procedures whilst investigating changes
  • You will be maintaining asset inventory ensure accuracy at all times

You will need for the IT Support Specialist Position:

  • Demonstrable experience supporting a VIP or executive user base.
  • Strong stakeholder management and communication skills.
  • Experience with hardware and software support on PC, Mac, iOS and Android devices.
  • Experience in the support and implementation of anti-virus and security products.
  • Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies

IT Support Specialist Benefits:

  • Excellent company bonus structure based on personal performance
  • Company pension scheme
  • 25 days holiday + bank holidays + birthday off
  • Life assurance
  • Development and training opportunities for career progression
  • Eye care + free gym membership
  • Company events and lunches

What happens next?

Please either apply by clicking online or emailing me directly to . For further information please call me on // . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to connect with me on LinkedIn, just search Ash Pierce. I look forward to hearing from you.

Required skills

  • 1
    Active Directory
  • 1
    Communication
  • 1
    Service Desk
  • 1
    2nd Line
  • 1
    1st Line
  • 1
    IT
  • 1
    First Response
  • 1
    Tickets
  • 1
    Response Time

Reference: 52445013

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