IT Support Engineer 1st Line & 2nd Line Loughborough

Exciting Opportunity: IT Support Engineer

Are you a talented IT professional seeking a new challenge? Are you passionate about problem-solving and innovation? If so, we have the perfect role for you!

Location: Loughborough

Role Overview:

We are currently seeking an IT Network/Infrastructure Support Engineer for a reputable client based near Loughborough. This role offers the chance to join a dynamic technical team and work on a wide range of software and hardware solutions.

Key Responsibilities:

• Provide technical support to end-users via remote assistance, telephone, and email.
• Manage ticketing systems and prioritize tasks effectively.
• Handle account setups, system configurations, and hardware deployments.
• Assist with software installations, upgrades, and troubleshooting.
• Maintain network infrastructure and ensure optimal performance.
• Collaborate with vendors and internal teams for hardware and software procurement.
• Implement and maintain backup solutions for data protection.
• Contribute to project-based initiatives and cost monitoring activities.

Candidate Requirements:

• Proven experience in technical support roles.
• Strong knowledge of Microsoft Core Stack and networking technologies.
• Certification in Microsoft technologies is a plus.
• Experience with virtualization and backup technologies is desirable.
• Excellent communication and problem-solving skills.

Why Apply?

• Exciting opportunity to work with cutting-edge technologies.
• Supportive work environment with opportunities for growth.
• Competitive salary and benefits package.

Don't miss out on this fantastic opportunity! Apply now to take your IT career to the next level.