IT Support Apprentice

Employer description: 
As a key player in CCTV manufacturing and distribution, System Q Ltd has built a global presence, with a customer base that includes over 15,000 clients across the UK and overseas.

Overview:
We are now looking for an eager candidate to join us as an apprentice. 
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. 

Location:
Hasland, Chesterfield, Derbyshire, S40 2WB

Salary:
£18,000 per annum.

Duties: 

• Develop an understanding of CCTV products including NVRs, DVRs, analogue & IP cameras, video transmitters, wireless and WIFI products
• Provide technical support by phone, email, WhatsApp to customers in order to help them install and successfully deploy our products
• Develop knowledge of cloud based services such as Alexa and YouTube in order to
  test products
• Learn about the software products written in-house, test functionality and compatibility
• Support production of documentation including, quick start guides, tip sheets and manuals.
• Be involved in product testing at firmware level and the production of documentation
• Develop a basic understanding of Windows based PC systems
• Be involved with members of the R&D team, conceiving new products especially IOT products based upon the ESP32 or similar

What we are looking for: 
Personal qualities: 

• Honesty
• Integrity
• A driven individual
• Hard working
• Punctual

Entry requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

For more information, please visit the UK ENIC website. 

Benefits:

• Company Wide Bonus - 3 Months of Business hitting Target
• Free parking
• Annual Leave on Birthday
• Free Onsite Gym
• Access to PirkX - 24-7 access to GP, Mental Health Advice, Well being advice and Nutrition
• Pension

Future prospects: 
After finishing the apprenticeship, you will grow into the IT function at System Q.

Important information: 
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. 
Apply now!