IT Support Analyst

Posted 24 April by Erin Associates
Easy Apply
£32,000 - £35,000 per annum, inc benefits
London , South East England
Permanent, full-time

Register and upload your CV to apply with just one click

View all jobs
Posted by Erin Associates
IT Support Analyst – Central London / Hybrid
£32,000 - £35,000 + bonus, 35-hour work week and great benefits

This profitable and growing organisation require an experienced IT Support Analyst, who has a background in providing high-level IT Support in a professional environment. Your role will require you to troubleshoot hardware and software issues on laptops and mobile devices as well as install, configure and maintain computer systems and peripherals.

As an internal Support Analyst, you will provide 1st and 2nd line support to end-users both remotely and on-site. Experience of supporting users based across multiple sites would be beneficial for this position.

The role will be hybrid, with the expectation of being in their central London office several days per week. Out of hours / on-call work is unlikely in this role.

Package:
  • Bonus opportunities
  • 35-hour work week with flexible working
  • 25 days holiday + 5 days buy/sell + bank holidays.
  • Professional development opportunities
  • 5% employer pension, rising with service + many more.

Experience:
  • 1st and 2nd line technical suppport
  • User account administration (Active Directory, Exchange 365).
  • Windows environments, Microsoft Office suite, and system management software such as SCCM.
  • Laptop and mobile hardware.
  • Incident, Change and Problem Management processes.
  • Relevant technical certifications are desirable e.g. ITIL v4.

Effectively, this role is responsible for working with the wider IT team to contribute to the smooth day-to-day running of IT Services for a business with several thousand employees.

The company have an excellent reputation within their sector, and have experienced 13 consecutive years of growth, posting record revenues for the last financial year. They promote a healthy work-life balance and will give you the opportunity to develop your technical knowledge.

Click APPLY to be considered for the role as my client is aiming to interview as soon as possible. All interviews are to be conducted virtually, with the process requiring a maximum of two stages.

Contact – Millie Ellis

Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.

Key words; IT Support Analyst. IT Technician. 2nd Line. London, Tower Hamlets, Camden, Southwark, Newham, Hackney, Islington, Westminster, Lambeth, Haringey, Redbridge, Greenwich

Please follow us on twitter @erinassociates for similar roles

Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.

Reference: 52525949

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches