IT Manager

Arcas Technology is partnered with a leading entertainment provider based in London who are currently looking for an experienced IT Manager to join their business on a permanent basis.

This opportunity will allow you to nurture and enhance a resilient IT department, implementing fresh managerial tools, protocols, and methodologies, thus playing a pivotal role in advancing the company's IT and Networking framework over the forthcoming years.

You will possess experience in IT support services, showcasing expertise in networking and server management. You will be tasked with prioritising excellence in service delivery from external partners, all while offering comprehensive support for the organisation's IT systems and project execution.

Key Responsibilities

• Provision of 2nd & 3rd line support to users, collaborating with third-party managed service providers as necessary.
• Oversight of physical server operations, virtual machine management, and server replication.
• Comprehensive IT support across all levels of the business.
• Responsible for the day-to-day administration of hardware and software, including deployment and replacement for end-users.
• Management of user accounts and identities.
• Active involvement in Cybersecurity oversight.
• Development and upkeep of monitoring tools to track infrastructure performance, covering networking, servers, and security, with regular reporting.
• Handling audits, procurement, and management of IT assets throughout the company, including software licenses, hardware warranties, equipment distribution, and web domains and hosting.
• Contribution to maintaining and refining IT disaster recovery plans, ensuring robust security measures aligned with industry best practices.

Key Skills Required

• Proficiency in configuring and managing hybrid Active Directory environments.
• Hands-on experience with deploying and administering Microsoft Intune.
• Competence in on-premises server and switch configuration, including VMWare environments.
• Skill in developing and managing SharePoint sites.
• Familiarity with the Sophos suite of security products.
• Proficient in configuring and administering VEEAM backup and replication solutions.
• Experience in setting up and managing VOIP phone systems.
• Strong understanding of GDPR regulations and their implementation in IT practices.
• Knowledge or experience with Firewalls and VPNs, preferably with expertise in Watchguard technology.

If you feel that you’re a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.