IT Infrastructure Engineer

Leading retailer are seeking a an IT Infrastructure Engineer working from their Cardiff head office, you will have experience in supporting and delivering projects, installing new equipment, system migrations and troubleshooting. You will be providing technical know-how in a large, complex and fast-moving environment and must have a track record of successful infrastructure delivery for on-premise environments.

Your role is to support the maintenance of the IT Infrastructure and any associated peripherals, including the installation, configuration, and support of Server operating systems and applications; participation in remote site administration; and production support activities.

You will be a self-starter with the ability to take initiative and drive projects independently as well as working in a collaborative manner in order to achieve business objectives.

The role will include:

• Virtual and Physical Server Build, Installation and Management
• Backup, DR and BCP Implementation and Testing
• Internal and External Network Security
• Desktop Support cover during holidays/sick cover.
• Infrastructure Monitoring and Fault Resolution
• Networked Systems Monitoring
• Third Line Support
• Potential travel to satellite offices and ability to work after hours when necessary.

Skills/Experience Required:

• Windows Server 2008 - 2019 and Client Operating Systems (7/8/10/11)
• Microsoft Exchange on-premise
• VPN Technologies
• MS Active Directory management and maintenance experience
• Virtualisation - VMware/Hyper-V
• Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting and describing complex technical subjects.
• Provide 3rd Line Support for infrastructure Service Incidents

Desirable Skills:

• HPE Nimble Storage
• Routers, Switches and Firewalls (Layer 3 switches, VLAN’s)
• HPE ProLiant Server Hardware
• Cisco Meraki Networking
• Knowledge of VOIP and SIP systems
• Professional vendor level certifications preferred: MCP, MCSA, MCSE, MCITP, MCTS, CCNA