IT Engineer

Our client is looking for a versatile IT Engineer to Managed Service Provider which has served for over 20 years.

The successful candidate will need to have technical knowledge and experience around M365, Microsoft Administration, IP addresses generally, DHCP & DNS and will be interested and willing to learn and explore new technologies.

You will be mainly office based but regular visits to client sites and customer facing duties will be part of this role hence a full UK licence is essential for this role.

Salary:

£30,000 to 35,000

Depending on experience

Responsibilities:

• Sharing the IT helpdesk function, dealing with own tickets and being responsible for timely and successful outcomes
• Setting up new users, and processing leavers
• Device builds from scratch and using AutoPilot
• Undertaking 365 migration projects
• Video Conferencing setup and configuration skills
• Attending customer meetings
• Producing quotes
• Expected to be able to drive to customers on site to set up new users (company pool van used for site visits, however, you may be required to use your own car for which you will be reimbursed)

Requirements:

• Excellent interpersonal communication and problem-solving skills
• Dedicated work ethic with a flexible approach
• Previous experience of working for an out-sourced IT Provider is essential, minimum 1 year
• At least one Microsoft MCP/MCSE qualification in Cloud Solutions
• Experience of working with common MSP tools such as Datto and Autotask
• A sound understanding of IT security and experience with IT Security Software
• Understanding of IP
• Full clean driving licence

Technical experience:

• Windows & Mac client devices
• Azure AD, Active Directory, PowerShell, Windows Server & Hyper-V Office 365 & Azure
• IT Security software
• Market leading Firewalls and Switches
• DHCP, DNS
• Market leading Backup and recovery solutions
• Microsoft Intune and AutoPilot

Training and courses:

Our client is still looking for someone who is looking to continue learning, and will provide training and Microsoft courses which will be funded by them and paid with bonuses.