IT Desk Support - London - £32k to £35k

IT Desk Support - London - £32k to £35k

Mon-Fri - 8.30am - 5pm.

Pension Contribution.

25 days + bank Holidays.

Paid for self-development.

UK Staffing Group is working with a market leading client who are wanting to add to their IT department in London, near Bank, Monument, Liverpool & Old Gate transportation links. They work across a range of industries & have offices across the UK. Here is an opportunity to join a massive company looking to grow & develop their own IT technician.

The successful candidate will have an interest in the IT industry and basic level knowledge around software & hardware. The ideal candidate will does not have to have previous experience in IT support however, it is desirable. For this our client they want a clear communicator who can provide top customer service alongside servicing their IT requirements.

Responsibilities

• Assess the business impact of IT Incidents & accurately assign SLA’s, following escalation process if required.
• Solving and diagnosing a range of 1st line support issues.
• Responding to ticket issues quickly, effectively and escalating if necessary.
• Analysing and investing security & phishing alerts.
• Present a positive, helpful and customer service like approach when responding to tickets.
• Completing work and meeting deadlines successfully.
• Self-motivated and organised.
• Understanding of ITIL Methodology.
• Reasonable understanding of server and networking technology.

Please send your CV for immediate consideration either by clicking apply now or sending directly.

This is an immediate requirement with interviews taking place over the next week.

Manchester Staff operates as an employment agency and employment business. No terminology in

this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to

accept applications from persons of any age for this role. By applying for this role, you accept our

Terms and Privacy Policy which can both be found on our website. We take the security of personal data very seriously and by applying for this role you consent that we may hold your personal data on

our database (CRM) for the purpose of finding jobs that could match your skill set. If we become

aware of any other opportunities that could be of interest to you, we may let you know by either phone, email, or SMS.

About UK Staffing Group:

UK Staffing Group are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.

We can offer:

- Free support and advice to help you with your job search.
- Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support.