IT Apprentice

NCTech has established itself as a market leader in the provision of 360° street level imagery and 3D data to Big Tech customers. The company operates globally, collecting and processing 360°imagery and 3D data for a range of customers and is on a rapid growth trajectory, serving the likes of the Immersive Media and Geographic Information System markets.

NCTech are looking for a dynamic, self-motivated IT Apprentice to be the central point of contact to maintain the company IT assets and systems whether used in person or remote. The role is key to business continuity and ensuring there is minimum disruption to any software or hardware to ensure maximum productivity. You will support the business with first and second line support to ensure a quick and efficient response ensure new starts are set up with all required hardware and relevant software access and ensure IT, processes and procedures are developed and maintained.

Responsibilities:

• Taking responsibility for IT asset and inventory management
• Monitoring and assisting with first and second line IT tickets, liaising with staff to ensure quick and effective resolution
• Assisting in the development and maintenance of IT procedures with clear documentation
• Working with third party suppliers of services and equipment
• Assisting in the onboarding of new staff, setting up computers and accounts
• Managing corporate office systems such as VoIP, Printers, AV and other hardware
• Working with other teams to ensure quality of IT service
• Communicating with staff of all levels
• Dedicated hours throughout the week for study towards apprenticeship

You will need the following skills:

• Keen interest in computers and technology in general
• Working knowledge of Google Workspace
• Basic knowledge of networking concepts and a problem solving mentality to be able to resolve issues
• Good communication skills
• Ambitious learning mindset
• Experience in IT support (desirable but not essential)

Salary:

£15,000 - £16,000 per annum

Working hours:

• 5 hours per week, Monday to Friday, 30 minutes lunch break
• Hybrid working

Benefits:

• Generous holiday allowance of 33 days
• Never work your birthday - we think you should always enjoy your birthday off!
• Flexibility around starting and finishing times to work for the employee and the business
• Excellent health benefits cash plan paid for by NCTech
• Family friendly benefits
• Plenty of shindigs and social events - we're always open to ideas and we're a sociable bunch!
• Above all we are really proud of our diverse, open and overall awesome company culture!

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 8. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!