International Operations Executive

• £30,000 - £33,000 + bonus
• Watford, Hertfordshire

Our client is a forward-thinking, vibrant, creative company - they design and develop leading consumer products for retailers globally. They are seeking a proactive and detail-oriented International Operations Executive to join their operations team. If you thrive in a fast-paced environment, have good sales operations experience and you’re eager to make a meaningful impact, this role offers an exciting opportunity for growth and development.

As an International Operations Executive, you'll be at the heart of their operations, working closely with the Head of Operations, the wider sales operations team, to ensure seamless coordination across departments and the efficient delivery of products to their customers.

• Accurately process sales orders including handling marketplace orders, communicating with customers and updating product information, collaborating with their warehouses for swift and accurate deliveries.
• Accurately manage orders once order is placed ensuring everything is meeting expectations.
• Ensuring that all the behind-the-scenes operations are running smoothly, including timely assistance to customer inquiries regarding product details, samples, compliance documentation, and internal data collation.
• Act as a liaison between various teams throughout the organisation, facilitating effective communication and workflow management.
• Review supplier manuals to understand procedures, ensuring all relevant teams have necessary information to fulfil orders accurately and punctually.
• Oversee any necessary rework of stock, ensuring costs are approved and accounted for appropriately.
• Involvement with transport and shipping of the orders.
• Undertake any additional duties as required, aligning with the primary responsibilities of the role.

• 3 years of experience in operations administration, with exposure to sales, warehouse, or logistics administration being advantageous.
• Thorough understanding of the behind-the-scenes operations requirements of major retailers.
• Confidence in communication, the ability to push back when required.
• Proficient in Microsoft Office suite, with a strong numerical aptitude.
• Prior experience in the consumer products industry.
• Display a positive, proactive attitude, with excellent communication and relationship-building skills.
• Highly organised and adept at multitasking, thriving in a fast-paced working environment.
• Demonstrate the ability to take initiative independently while fostering a collaborative team spirit.